Social Services Associate (PCN 261004)

State of AlaskaWasilla, AK
Onsite

About The Position

This position is responsible for delivering centralized referrals, continuous quality improvement, and administrative support for services administered by Tribal Co-signers of the Alaska Tribal Child Welfare Compact. The Tribal State Services Compact Unit will provide oversight and continuous quality improvement, service delivery, administrative support, and centralized referral services dedicated to managing and supporting services in the compact. The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Requirements

  • Valid Alaska driver's license
  • Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
  • Child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
  • One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.
  • Applicant is requested to submit a copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.
  • A list of three (3) professional references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.
  • Applicant must certify that they have a legal right to accept employment in the United States.

Nice To Haves

  • Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
  • Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Responsibilities

  • Delivering centralized referrals
  • Continuous quality improvement
  • Administrative support for services administered by Tribal Co-signers of the Alaska Tribal Child Welfare Compact
  • Providing oversight and continuous quality improvement
  • Service delivery
  • Managing and supporting services in the compact

Benefits

  • Insurance Benefits
  • Retirement Benefits
  • Paid Leave
  • Twelve paid holidays per year
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