SOCIAL SERVICES ASSISTANT
About The Position
The Social Services Assistant supports children and families involved with the Division of Children and Family Services (DCFS), as well as social workers, case managers, and clients. The position provides direct family support through transportation assistance, supervision of family time, and engagement with children and caregivers to promote safety, stability, and well-being. It also assists with administrative tasks, outreach, and referrals to support efficient service delivery. The role requires frequent in-state travel and flexibility to work mornings, evenings, and weekends as needed to meet family needs. The employee must be able to lift 50 pounds, safely supervise and transport children of various ages, and provide professional, dependable service through positive communication.
Requirements
- At least six months of work experience in human services programs or public service.
- Must complete a background check and child/adult maltreatment registry check.
- Ability to lift 50 pounds.
- Ability to safely supervise and transport children of various ages.
- Strong organizational and administrative abilities.
- Excellent customer service and communication skills.
- Ability to handle sensitive information with confidentiality.
- Flexibility to meet family needs, including frequent in-state travel and availability during mornings, evenings, and weekends.
Nice To Haves
- Ability to work with children of all ages and adult clients, including engagement on parenting and basic life skills.
- Time management, strong communication, and organizational skills.
- Ability to work independently and collaborate with community partners, agency staff, and families.
Responsibilities
- Assist in client intake and service referrals.
- Provide basic counseling and resource navigation.
- Maintain accurate records and case documentation.
- Support community outreach and public education initiatives.
- Coordinate scheduling and follow-ups for client services.
- Provide transportation assistance to families.
- Supervise family time and engage with children and caregivers.
- Support social workers, case managers, and clients.
Benefits
- Pension
- Maternity leave
- Paid state holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
