SOCIAL SERVICES ASSISTANT
About The Position
The Social Services Assistant supports children and families involved with the Division of Children and Family Services (DCFS), providing direct assistance through transportation, supervision of family time, and engagement with children and caregivers to support safety, stability, and well-being. The role also provides supportive services to social workers, case managers, and clients, assisting with administrative tasks, outreach, referrals, and service coordination to support effective delivery of services. The position requires frequent in-state travel and flexibility to work mornings, evenings, and weekends as needed to meet family needs. The employee must be able to lift 50 pounds and safely supervise and transport children of various ages. The role requires positive communication, professionalism, and dependable service delivery.
Requirements
- At least six months of work experience in human services programs or public service.
- Complete a background check and child/adult maltreatment registry check.
- Ability to lift 50 pounds.
- Ability to safely supervise and transport children of various ages.
- Flexibility to meet family needs, including availability during mornings, evenings, and weekends and frequent in-state travel.
- Strong organizational and administrative abilities.
- Excellent customer service and communication skills.
- Ability to handle sensitive information confidentially.
Nice To Haves
- Ability to work with children of all ages and adult clients, including engagement on parenting and basic life skills and time management.
- Strong communication and organizational skills.
- Ability to work independently and collaborate with community partners, agency staff, and families.
Responsibilities
- Provide transportation assistance to children and families.
- Supervise family time.
- Engage with children and caregivers to support safety, stability, and well-being.
- Assist in client intake and service referrals.
- Provide basic counseling and resource navigation.
- Maintain accurate records and case documentation.
- Support community outreach and public education initiatives.
- Coordinate scheduling and follow-ups for client services.
- Support social workers, case managers, and clients with administrative and other supportive services.
Benefits
- Pension
- Maternity leave
- Paid state holidays
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
