Social Services Assistant

Bessemer Nursing & Rehab Center • Bessemer, AL

17h

About The Position

Diversicare is seeking a Social Services Assistant to support residents and families at its post-acute care facility. The position assists with admissions, Medicaid applications and eligibility reviews, resident and family interviews, care-plan updates, adjustment counseling, discharge planning, and communication with residents, families, healthcare professionals, and facility staff. The role may involve access to protected health information in residents’ financial and medical records. Diversicare describes its workplace culture as grounded in trust, respect, customer focus, compassion, diplomacy, appreciation, strong communication, and Service Excellence.

Requirements

• High school diploma or equivalent.
• One year of supervised social work experience in a healthcare setting, working directly with individuals.
• Ability to work with a variety of people in community and healthcare settings.
• Ability to make procedural decisions based on evaluations and interpretations of clients’ case histories.

Nice To Haves

• Bachelor’s degree in Social Work or Human Services.
• Experience or knowledge of Institutional Medicaid Program (ICP) qualifications and application process.

Responsibilities

• Provide backup support to Admissions Department personnel during pre-admission and admission, including giving tours and obtaining signatures on paperwork.
• Interview clients and families to determine financial status and need for Medicaid assistance.
• Help families apply for clients’ Medicaid (ICP) approval and attend annual Medicaid eligibility reviews when families cannot attend.
• Help the facility bookkeeper track and report the status of Medicaid applications and approvals.
• Assist the Social Services Director with interviewing residents and families to gather relevant past and present social histories, including behaviors, adjustments, and lifestyles.
• Document progress and update plans of care at interdisciplinary conferences, as needed.
• Help residents and families adjust to facility admission through individual counseling or group discussions.
• Help the Social Services Director plan post-discharge services and follow-up care.
• Maintain effective communication with residents, families, healthcare professionals, and facility staff.
• Assist residents and families as needed.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Tuition reimbursement.
• Vacation, holiday, and sick time.
• Long- and short-term disability.
• Employee Assistance Program.
• Life insurance.
• Referral bonuses.
• DiversICARE employee hardship fund.
• Pay advancement program through OnShift Wallet.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED