Social Services Assistant

Montgomery Nursing & Rehab Center•Montgomery, AL

About The Position

The Social Services Assistant supports residents and families throughout admission, care, and discharge processes. The role assists with pre-admission and admission activities, Medicaid applications and eligibility reviews, resident social histories, care planning, adjustment to facility admission, and post-discharge services. The assistant maintains effective communication with residents, families, healthcare professionals, and facility staff, and may access protected health information in residents’ financial and medical records to perform job duties. Diversicare provides post-acute care services at skilled nursing and long-term care centers. Its mission is to improve lives through exceptional healthcare and exceeding expectations, guided by the values of Integrity, Excellence, Compassion, Teamwork, and Stewardship.

Requirements

High school diploma or equivalent.
One year of supervised social work experience in a healthcare setting, working directly with individuals.
Ability to work with a variety of people in community and healthcare settings.
Ability to make decisions concerning procedures based on evaluations and interpretations of clients’ case histories.

Nice To Haves

Bachelor’s degree in Social Work or Human Services.
Experience or knowledge of Institutional Medicaid Program (ICP) qualifications and application process.

Responsibilities

Assist with pre-admission and admission activities as backup to Admissions Department personnel, including tours and paperwork.
Interview clients and families to determine financial status and need for Medicaid assistance.
Assist families with applying for clients’ Medicaid (ICP) approval and attend annual Medicaid eligibility reviews when families are unable to attend.
Assist the facility bookkeeper with tracking and reporting the status of Medicaid applications and approvals.
Assist the Social Services Director with interviewing residents and families to obtain relevant past and present social histories, including behaviors, adjustment, and lifestyles.
Document progress and update plans of care at interdisciplinary conferences, as needed.
Help residents and families adjust to facility admission through one-on-one counseling and/or group discussions.
Assist with planning post-discharge services and follow-up care.
Maintain effective communication with residents, families, healthcare professionals, and facility staff.
Assist residents and families in other situations as needed.