Social Services Assistant

Ross Manor•Bangor, ME

About The Position

The Social Services Assistant helps plan and deliver the facility’s social service programs so that each resident’s medically related emotional and social needs are met and maintained on an individual basis. The role works as part of the clinical care team and collaborates with administration, medical and nursing staff, and community agencies to address residents’ social and practical environmental needs. Responsibilities include orienting residents to long-term care, supporting placement adjustments, participating in discharge planning and assessments, and providing information about financial assistance programs. The position reports directly to the Social Services Director/Manager. The employer will consider applicants with relevant experience who are not Licensed Social Workers.

Requirements

  • Good assessment, listening, and counseling skills.
  • Highly organized and detailed in work performance.
  • Excellent documentation skills and the ability to write well to communicate patient care needs.
  • Genuine caring for and interest in residents of a nursing facility.
  • Excellent references and passing the Maine State Background Check are required as contingencies of employment.
  • The State of Maine requires COVID-19 vaccination.

Responsibilities

  • Assist the Social Service Director/Consultant in planning, developing, organizing, implementing, and evaluating social service programs.
  • Meet with administration and interdisciplinary teams.
  • Make routine visits to residents and involve residents and families in care planning.
  • Orient new residents to the long-term care environment and help resolve social and practical environmental issues.
  • Participate in discharge planning, social care plans, and resident assessments.
  • Obtain resources from community health and welfare agencies, and arrange appointments and transportation.
  • Complete administrative requirements and reports.
  • Provide families with information about Medicare, Medicaid, and financial assistance programs.
  • Maintain strict confidentiality.
  • Protect residents from neglect, mistreatment, and abuse; comply with Resident Rights and facility policies.
  • Follow safety, fire drill, and infection control standards, and report compliance concerns.

Benefits

  • Flexible shifts.
  • Tuition reimbursement and education assistance.
  • Full medical, dental, vision, and disability insurance for full-time employees.
  • Employer-paid life insurance.
  • 401(k) retirement savings program with employer match.
  • Flexible spending accounts, including medical and dependent care.
  • Paid Time Off available to all employees.
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