SOCIAL SERVICES ASSISTANT
About The Position
The Social Services Assistant supports children and families involved with the Division of Children and Family Services (DCFS), and provides supportive services to social workers, case managers, and clients. The position assists families through transportation, supervision of family time, and engagement with children and caregivers to support safety, stability, and well-being. It also supports administrative tasks, outreach, referrals, and service coordination to help ensure effective service delivery. The role requires frequent in-state travel and flexibility to work mornings, evenings, and weekends as needed to meet family needs. The assistant must be able to lift 50 pounds, safely supervise and transport children of various ages, and provide dependable, professional service with positive communication.
Requirements
- At least six months of work experience in human services programs or public service.
- Pass a background check and child/adult maltreatment registry check.
- Ability to lift 50 pounds.
- Ability to safely supervise and transport children of various ages.
- Strong organizational and administrative abilities.
- Excellent customer service and communication skills.
- Ability to handle sensitive information confidentially.
- Availability for frequent in-state travel and work during mornings, evenings, and weekends as needed.
- Other job-related education and/or experience may substitute for all or part of the basic requirements upon approval of the Qualifications Review Committee, except certification or licensure requirements.
Nice To Haves
- Ability to work with children of all ages and adult clients, including engagement around parenting and basic life skills.
- Time management skills.
- Strong communication and organization.
- Ability to work independently and collaborate with community partners, agency staff, and families.
Responsibilities
- Assist with client intake and service referrals.
- Provide basic counseling and resource navigation.
- Maintain accurate records and case documentation.
- Support community outreach and public education initiatives.
- Coordinate scheduling and follow-ups for client services.
- Provide transportation assistance and supervise family time.
- Engage with children and caregivers to support safety, stability, and well-being.
- Support social workers, case managers, and clients with administrative tasks.
Benefits
- Pension
- Maternity leave
- Paid state holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
