SOCIAL SERVICES ASSISTANT

State of Arkansas•Little Rock, AR

18d•$35,610 - $52,703

About The Position

The Social Services Assistant supports children and families involved with the Division of Children and Family Services (DCFS), as well as social workers, case managers, and clients. The position provides direct family support, including transportation assistance, supervision of family time, and engagement with children and caregivers to help support safety, stability, and well-being. It also assists with administrative tasks, outreach, and client referrals to support effective service delivery. The role requires frequent in-state travel and flexibility to work mornings, evenings, and weekends as needed to meet families’ needs. The assistant must be able to lift 50 pounds, safely supervise and transport children of various ages, and serve families through positive communication, professionalism, and dependable service. The position requires a background check and child/adult maltreatment registry check.

Requirements

At least six months of work experience in human services programs or public service.
Complete a background check and child/adult maltreatment registry check.
Ability to lift 50 pounds.
Ability to safely supervise and transport children of various ages.
Strong organizational and administrative abilities.
Excellent customer service and communication skills.
Ability to handle sensitive information confidentially.
Availability for frequent in-state travel and work during mornings, evenings, and weekends as needed.
Other job-related education and/or experience may substitute for some or all basic requirements upon approval of the Qualifications Review Committee, except certification or licensure requirements.

Nice To Haves

Ability to work with children of all ages and adult clients, including engagement on parenting and basic life skills.
Time management skills.
Ability to work independently and collaborate with community partners, agency staff, and families.

Responsibilities

Assist in client intake and service referrals.
Provide basic counseling and resource navigation.
Maintain accurate records and case documentation.
Support community outreach and public education initiatives.
Coordinate scheduling and follow-ups for client services.
Provide transportation assistance to families.
Supervise family time and engage with children and caregivers.
Support social workers, case managers, and clients through administrative and outreach tasks.