Social Services Assistant

Life Care Center of Federal Way • Federal Way, WA

20d

About The Position

The Social Services Assistant supports the Social Services department in meeting patients’ medically related emotional and social needs, in accordance with applicable laws, regulations, and Life Care standards. The role assists with the social services program and helps social workers support patients and families through education, financial planning assistance, and liaison with community agencies. The assistant documents services appropriately and on time, provides customer service, contributes to patient safety, and works productively with an interdisciplinary team.

Requirements

• High school graduate or equivalent.
• Make independent decisions when circumstances warrant such action.
• Knowledge of practices and procedures, laws, regulations, and guidelines governing functions in a post-acute care facility.
• Proficiency in applicable competency areas, including patient rights, safety, and sanitation.
• Maintain confidentiality of proprietary and confidential information.
• Adhere to Life Care’s Code of Conduct and complete mandatory Code of Conduct and other appropriate compliance training.
• Read, write, speak, and understand English.
• Ability to concentrate and use reasoning skills and good judgment.
• Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.

Nice To Haves

• Prior health care experience preferred.

Responsibilities

• Assist with the social services program to address patients’ medically related social and emotional needs and follow Federal, State, corporate, and division guidelines.
• Document appropriately and timely according to State law.
• Assist social workers in supporting patients and families through education, financial planning assistance, and liaison with community agencies.
• Provide excellent customer service and maintain a positive attitude toward patients.
• Assist in the evacuation of patients.
• Demonstrate dependable, regular attendance.
• Communicate and function productively on an interdisciplinary team.
• Follow department programs, goals, objectives, policies, and procedures, as well as applicable company policies and compliance procedures.
• Maintain confidentiality and professional working relationships with associates, vendors, and others.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED