SOCIAL SERVICES ASSISTANT
About The Position
The Social Services Assistant supports children and families involved with the Division of Children and Family Services (DCFS), providing direct assistance to promote safety, stability, and well-being. Duties include transportation assistance, supervision of family time, and engagement with children and caregivers. The role also provides supportive services to social workers, case managers, and clients, assisting with administrative tasks, outreach, referrals, and coordination of client services. Frequent in-state travel is required. Work availability must be flexible to meet family needs, including mornings, evenings, and weekends as needed. The position requires the ability to lift 50 pounds, safely supervise and transport children of various ages, and support families through positive communication, professionalism, and dependable service delivery.
Requirements
- At least six months of work experience in human services programs or public service.
- Must complete a background check and child/adult maltreatment registry check.
- Ability to lift 50 pounds.
- Ability to safely supervise and transport children of various ages.
- Flexibility to work mornings, evenings, and weekends as needed and travel frequently in-state.
- Strong organizational and administrative abilities.
- Excellent customer service and communication skills.
- Ability to handle sensitive information confidentially.
Nice To Haves
- Ability to work with children of all ages and adult clients, including engagement on parenting and basic life skills.
- Time-management skills.
- Strong communication and organizational skills.
- Ability to work independently and collaborate with community partners, agency staff, and families.
Responsibilities
- Assist with client intake and service referrals.
- Provide basic counseling and resource navigation.
- Maintain accurate records and case documentation.
- Support community outreach and public education initiatives.
- Coordinate scheduling and follow-ups for client services.
- Provide transportation assistance to families.
- Supervise family time.
- Engage with children and caregivers to support safety, stability, and well-being.
- Support social workers, case managers, and clients with administrative tasks and outreach.
Benefits
- Pension
- Maternity leave
- Paid state holidays
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
