Social Service Worker 3

Portage County Ohio•Ravenna, OH

2d•Hybrid

About The Position

The Family Team Meeting Coordinator will report to a Child and Adult Protective Services Supervisor. The coordinator’s primary role is to set up and facilitates the Family Team Meeting by meeting with the family, invited participants and service providers with a goal of establishing plans that support the best interest of children. The coordinator will arrange for a meeting place, invite the participants, and share information with the participants as to the focus of the meeting. The coordinator will summarize verbally and in writing outcomes and action steps from each meeting. The Family Team Meeting Coordinator will also provide support to the CARES line.

Requirements

Ability to operate computers for data input and retrieval; proficiency in Microsoft Windows, Microsoft Office, and web browsers (Internet Explorer and Google Chrome), knowledge of CRIS-E, OIES, SACWIS, ODAPS, OWCMS, SETS, CFIS, MUNIS, MITS, BUY-IN, eGateway, eQuil, CCIDS, OCLQS, Time Force, Agency’s Digital Imaging systems and other systems as required by program area responsibility.
Incumbent operates equipment such as, but not limited to, the following: personal computer, printer, calculator, multi-functional copier, fax machine, shredder, cell phone, camera and children’s car seats.
Adherence to Agency Policies – Adhere to the rules of the agency (i.e. take breaks/lunches when scheduled, clock in/out appropriately, conform to dress code policy).
Attendance & Punctuality – Is consistently at work and on time; Arrive at meetings and appointments on time.
Attitude & Demeanor – Exhibit a positive and supportive attitude, open and receptive to constructive feedback and direction, exhibit patience and able to control and regulate emotions.
Communication Skills – Communicate clearly and informatively using multiple methods and forms of media. Present numerical data effectively.
Customer Service – Manage difficult or emotional customer situations. Respond promptly and effectively to customer needs. Solicit customer feedback to improve service.
Ethics – Treat people with respect. Keep commitments. Maintain confidentiality. Uphold organizational values. Work with integrity and maintain high standards of integrity.
Independent Decision Making – Make correct decisions and stand behind decisions.
Initiative – Volunteer readily. Undertake self-development activities. Seek increased responsibilities. Take independent actions and calculated risks. Look for and take advantage of opportunities. Ask for and offer help when needed.
Interpersonal Skills – Focus on solving conflict, not blaming. Listen to others without interrupting. Keep emotions under control and use reason when dealing with emotional topics. Remain open to others’ ideas and try new things.
Professionalism – Approach others in a tactful manner. React well under pressure. Treat others with respect and consideration regardless of their status or position. Accept responsibility for own actions. Follow through on commitments; exercise common sense and good judgment about his/her appearance.
Teamwork – Balance team and individual responsibilities to help accomplish work goals. Exhibit objectivity and openness to others’ views. Give and welcome feedback. Contribute to building a positive team spirit. Put success of team above own interests. Able to build morale and group commitments to goals and objectives. Support everyone’s efforts to succeed.
Time Management – Demonstrate the ability to prioritize assignments & effectively schedule time. Complete assignments on time, generate work in an allotted time, and complete work in an accurate and thorough manner.
Bachelor’s degree in Social Work, Human Development or another social service field required.
Paid experience providing services to children and/or to persons 60 years of age or older preferred.
Must possess a valid Ohio driver’s license and maintain continuing eligibility under the existing County driver eligibility standards.
Educational standards under Ohio Administrative Code 5101:2-33-55 - New hire or current employee that does not meet the above educational requirements shall obtain a human services bachelor’s degree no later than five years after the date of employment with the agency.
Employer will inform the PCSA caseworker of the educational requirements for continued employment.
Portage JFS Internal Employees Portage JFS employees who do not meet the education recommendations at time of application but have passed probation in their current position, do not have an active performance improvement plan or discipline action on file within the last 12 months of employment and have experience working with individuals or family systems may apply, interview and be considered for this position. Internal JFS employees would be required to complete the mandated educational requirements as stated above. JFS management will assign internal employee approved mandatory training to support the mandates of the position.

Responsibilities

Ensures the initial FTM should be held as soon as possible in order to engage families early and to support the creation of a case plan that links families to timely services and wrap around support.
Ensures full representation of family and supportive services providers
Encourages full participation of all participants, honest communication, and promotes treatment of dignity and respect amongst all meeting participants.
Encourages participants work together to create a realistic and achievable case plan that will support safety and permanency for children.
Ensures the meeting covers all areas established within a Semi-Annual Review (SAR) report.
Coordinates, schedules, and facilitates all follow up meetings to ensure all parties are accountable to the action steps established within the meetings. (FTMs should be held at least quarterly (every 90 days) throughout the duration of a case).
FTM Coordinator will work in tandem with the Quality Assurance Specialist and Program Specialist to assess effectiveness of service and to report out on outcomes related to participation and completion of actions steps established through this process.
Receive reports of child and elder abuse and neglect through the abuse hotline. Ability to screen information and prioritize reports to determine if further investigation is appropriate according to State mandates.
Monitor and participate in the evaluation of support services to include collateral contacts with schools, law enforcement agencies, health care personnel, community and Juvenile Court authorities.
May monitor court-ordered supervised visits between child and family members.
Initiate and maintain case records, dictation, including preparation of required forms, case narratives, correspondence and case documentation.
Testify in court proceedings and/or prepare and file court-required child welfare documents, as required.
Participate in child welfare after-hours C.A.R.E.S. Program, providing initial investigation and crisis intervention on after-hours, weekend and holiday child abuse and neglect referrals.
Adhere to State required mandates and submit required documentation in required timeframes.
Enter/retrieve data from automated computer system such as SACWIS and EDMS.
Perform initial assessments and investigations concerning elder abuse, elder neglect or elder exploitation, as defined by ORC 5101.62 for persons 60 years of age or older.
Provide initial crisis intervention/protection and counseling to APS clients and arranges for treatment services and supportive services goals.
Assist clients and/or their community-based service agency for admission to medical treatment centers, adult foster care, or nursing homes.
Petition the county Probate Court to include testifying concerning safety and/or competency hearings when necessary.
Participate in various agency required meetings (Family Team Meetings, Prosecutor meetings, Division meetings, Unit meetings, etc.)
Provide training and service coordination on Independent Living Skills for youth ages 14 -17.
Keeps current in areas of responsibility by attending skill development conferences, seminars, or State-sponsored programs related to Federal, State laws, rules, and regulations.
Demonstrate regular and predictable attendance.
Operate a motor vehicle as needed to perform the essential functions.
May assist in training new employees.
Perform other related Essential and Non-Essential functions as needed.
May organize or participate in child/elder workshops.
Make speeches to general public and social services agencies.