Child Protection Worker - Social Worker 3

State of Iowa • Davenport - 52801 - Scott County, IA

17h • Hybrid

About The Position

The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being & Protection, Bureau of Child Protective Services, is hiring a Child Protection Worker (CPW) for the Eastern Iowa Service Area (based out of the Scott County HHS (600 W 4th St., Davenport, IA 52801) covering Davenport and surrounding areas. This position offers a unique opportunity to be a steady, compassionate presence—someone who listens, advocates, and helps guide families toward healing and hope. In this role, you’ll work closely with children and families to assess safety and well-being, be a voice for children who may not be able to speak for themselves, collaborate with caregivers and community partners to build safer, healthier homes, and provide thoughtful interventions and support during times of crisis. You will help families navigate challenges and access resources that promote long-term stability. Every case you take on is a chance to make a meaningful, lasting impact—often at a pivotal moment in a family’s life. With empathy, integrity, and a deep commitment to child welfare, you’ll help foster resilience and inspire brighter futures. If you’re someone who believes in the power of compassion and the importance of advocacy, we’d love to welcome you to our team.

Requirements

• Graduation from an accredited college or university with a Bachelor's degree and the equivalent of three years of full-time experience in a social work capacity in a public or private agency; OR graduation from an accredited college or university with a Bachelor's degree in social work and the equivalent of two years of full-time experience in a social work capacity in a public or private agency; OR a Master's degree in social work from an accredited college or university; OR an equivalent combination of graduate education in the social or behavioral sciences from an accredited college or university and qualifying experience up to a maximum of thirty semester hours for one year of the required experience; OR employees with current continuous experience in the state executive branch that includes the equivalent of one year of full-time experience as a Social Worker 2 shall be considered as qualified.
• Communicating with families through engagement and advocacy
• Crisis Management
• Oral and written communication skills
• Observational, critical thinking and analytical skills
• Prioritization and time management
• Valid driver’s license required
• Background check required

Nice To Haves

• For designated positions in case management, the appointing authority may request those applicants possessing a Bachelor's degree from an accredited college or university with a major or at least 30 semester hours or its equivalent in the behavioral sciences, education, health care, human services administration, or social sciences and the equivalent of 12 months of full-time experience in the delivery of human services in the combination of: chronic mental illness, developmental disabilities, and intellectual disabilities as a Targeted (Medicaid) Case Manager; OR an Iowa license to practice as a registered nurse and the equivalent of three years of full-time nursing or human services experience with the above population groups. Applicants wishing to be considered for such designated positions must list applicable course work, experience, certificate, license, or endorsement on the application.

Responsibilities

• Conduct risk and safety assessments for children in potentially unsafe environments.
• Perform home visits and interviews, document findings with clarity and accuracy
• Support families in crisis, helping to resolve issues and promote child well-being
• Gather and evaluate information, apply Iowa Code and agency policies to determine appropriate case outcomes
• Apply analytical reasoning to complex casework
• Gather and evaluate information to determine appropriate case outcomes
• Attend court hearings and testify as required
• Collaborate with community partners to coordinate services and resources
• Maintain strict confidentiality and adhere to ethical standards
• Adapt to changing situations, schedules, and priorities with professionalism and resilience

Benefits

• Health, Dental, and Vision Coverage
• Paid Time Off: vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: for medical and dependent care expenses.
• Life insurance
• Free long-term disability insurance
• Employee Assistance Program
• Employee Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level