Social Service Administrator

State of Delaware•Dover, DE

1d•Hybrid

About The Position

Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today! Summary Statement A class incumbent is involved in social service administrative work and will report to the Deputy Director’s office. The incumbent will serve as a liaison between the Division of Social Services and Labor Relations. The incumbent will also participate in the development of policies, procedures, regulations, and objectives for sectional, regional or statewide social service programs. This will include developing proposals, policies, procedures, regulations and/or specifications for contracted services, monitoring service provision and assuring that programs and services conform to State/Federal regulations.

Requirements

Three years experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease prevention, substance abuse, child protective services, physical/mental health treatment and prevention or rehabilitation.
Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short and long range program goals and objectives. Providing advice to other agency organizational units through consultation.
Six months experience in developing policies or procedures.
Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
Six months experience in narrative report writing.

Responsibilities

Monitors, evaluates, collects and analyzes program data.
Provides technical assistance and recommends course of action.
Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
Acts as liaison with operations' staff, State/Federal agencies and community organizations.
Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
Assists as consultant, coordinator/liaison for special programs and/or projects.
Assesses impact of proposed rules on current operations financially and programmatically.
May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.