Social Media Specialist

StoneX Group•Chicago, IL

107d•Hybrid

About The Position

The Social Media Manager, North America, is responsible for planning, producing, and delivering social media content across marketing and multiple business areas, with a specific focus on commercial and global self-directed audiences. Output will span planned marketing campaigns, StoneX expert insights, education, and company culture among other categories across top platforms including LinkedIn, X/Twitter, YouTube, TikTok, as well as other strategic outlets. The goal is to deepen engagement with existing followers, attract new audiences, and build broader awareness of the company’s market insight capabilities alongside our business offerings.

Requirements

3–5+ years of social media experience.
2+ years managing social media strategy from ideation through execution and analysis.
Expertise across major social media platforms (LinkedIn, Instagram, TikTok, X/Twitter, Facebook, etc.).
Strong knowledge of social platforms, KPIs, analytics, measurement, and reporting.
Experience managing multiple social media content calendars.
Experience creating content within a highly regulated industry.
Exceptional attention to detail and quality control.
Excellent time management and communication skills.
Bachelor’s Degree
Must be authorized to work in the United States.

Nice To Haves

Preferred understanding of commodities and/or financial markets and ability to communicate to beginner through advanced audiences.
Preferred experience working with virtual, global teams.
Preferred personal interest in markets and trading.
Preferred Experience working with content creators.

Responsibilities

Adapt and distribute content across platforms with varying formats, styles, and voice requirements, driving engagement toward long-form analysis on company properties.
Manage relationships with global stakeholders along with their evolving needs for distribution, content and insights for strategic decision making.
Support the global social team in maintaining an internal, dynamic content calendar covering reactive, evergreen, and educational content.
Liaise with market analyst and StoneX Media team to publish timely, compelling content that leverages real-time events.
Collaborate with Central Marketing teams—including Content, Design, Video, Studio, Web, SEO—and critical partners such as Compliance and Online Reputation Management to ensure accuracy, brand alignment, and regulatory adherence.
Participate in social media and global content planning meetings with internal stakeholders.
Work with the line manager and department head to define and track KPIs.
Produce performance reports across platforms and apply insights to iterative testing and content optimization.