Social Media Specialist

Feeding San Diego•San Diego, CA

6d•$72,000 - $75,000•Hybrid

About The Position

Feeding San Diego seeks a creative, strategic social media storyteller to grow and engage audiences across Instagram, LinkedIn, TikTok, and more. This role develops and manages social media strategies, creates compelling content, analyzes performance, and fosters online communities. You’ll collaborate with stakeholders to share impactful stories through video, photo, graphics, and trends, while partnering with creators to boost awareness and fundraising. Ideal candidates have strong social media expertise, a knack for storytelling, and a passion for connecting people to our mission. The ideal candidate has experience in social media strategy and content creation, is collaborative and creative, and excels at building relationships both online and offline. They understand how to set the right tone, believe in the power of digital fundraising, and create content that inspires engagement with Feeding San Diego’s mission.

Requirements

Bachelor’s Degree or equivalent experience, particularly in journalism, media, communications, marketing, or advertising
Minimum two years of experience managing social media for an established brand
Hands-on experience and expertise with social media platforms, including Instagram, Facebook, LinkedIn, TikTok, and YouTube Shorts
Experience using social platforms to find opportunities to engage with existing and potential stakeholders
Excellent writing, editing, and proofreading skills, with meticulous attention to detail and the ability to adapt writing styles to suit our brand's voice and tone
Experience using third-party social media platforms such as Sprout Social, Canva, Cap Cut, etc.
Confident in ability to capture video and photos in high-stakes moments on an iPhone; ability to get all the right shots and video clips to tell a visual story
Proficiency with creative production programs including Adobe Creative Suite (Photoshop, Premiere Pro, After Effects) and Canva, demonstrated through a portfolio of work
Strong portfolio of work showcasing multimedia content creation
Ability to meet deadlines and post to social media accounts in real time, with little need for oversight
Design fluency coupled with excellent typography and visual design sensibilities
The ability to manage multiple projects and priorities simultaneously and efficiently
Microsoft 365 experience
Asana, Smartsheet, Basecamp or other project management system experience
Act as a collaborative team player who can take constructive feedback on their work and adjust accordingly
Ability to understand organizational needs, including general business strategy, industry issues, key stakeholders, and giving trends
Must have reliable transportation and possess and maintain a valid California driver’s license, a satisfactory driving record, including proof of personal vehicle insurance coverage and insurability under the Agency’s insurance carrier standards.

Nice To Haves

Proficiency with professional photography and videography equipment and editing software: Adobe Photoshop and Premiere Pro experience
DSLR/mirrorless camera, audio-recording devices, and professional lighting to capture photo and video in high-stakes moments
Experience working cross functionally with teams in a non-profit setting (development, programs, volunteer, etc.)
Existing non-profit experience working in marketing and communications

Responsibilities

Develop and refine social media content strategy for each platform, ensuring engaging, educational, and trend-forward content aligned with organizational goals.
Manage content calendar and performance reporting on Sprout Social; set KPIs, track analytics, and adjust strategies across Instagram, TikTok, LinkedIn, Facebook, and YouTube.
Monitor trends and emerging platforms to source ideas, create timely content, and identify opportunities for Feeding San Diego to participate in relevant conversations.
Collaborate cross-departmentally to align content with organizational needs and contribute creative concepts during weekly brainstorms.
Create and publish mission-driven content across social channels, including video, photography, and captions that maintain brand voice.
Capture high-quality visuals at events and in dynamic environments using both mobile and professional cameras; act as on-camera talent when needed.
Develop authentic, people-first stories by collaborating with program participants, donors, volunteers, and partners to engage diverse audiences.
Build trust and represent the brand while navigating “Get Help” and “Give Help” narratives to connect with both supporters and community members.
Lead day-to-day implementation and management of social media for all Feeding San Diego accounts
Conduct daily community management sweeps to engage with followers across platforms, serve as the organization’s voice, and build relationships with creators and partners through social media
Respond to DMs, comments, and tagged content in a timely, thoughtful, and on-brand voice
Work cross departmentally to answer questions and address amplified concerns and feedback, protecting brand reputation
Identify, vet, and establish relationships with influencers across various platforms
Assist in developing creative briefs for talent, ensuring they are in line with established strategy
Brief creators with clear concepts and performance expectations.
Maintain a current database of creator partners
Engage directly with diverse stakeholders including program participants, volunteers, food donors, and distribution partners while representing Feeding San Diego.
Show compassion and build trust to authentically capture and share stories that reflect the organization’s impact.
Collaborate with the Marketing & Communications team and align content with Feeding America best practices.
Promote and uphold Feeding San Diego’s values in all interactions and content creation.