Social Media Specialist

Twilio

4d • Remote

About The Position

Join the team as our next Social Media Specialist on Twilio’s Corporate Communications team.
About the job
This Social Media Specialist position is needed to build our community and increase brand awareness for Twilio.
We’re looking for a storyteller who can create original, compelling content that amplifies our brand and expands our reach. We want someone who can write concisely and creatively, and isn’t afraid to test new, bold ideas. This person should be fluent in short-form video and know how to make an audience feel something. We’re looking for someone who can cut through the noise.
Creative, non-standard resumes strongly encouraged!

Requirements

• Has experience managing brand social.
• Expresses complex thoughts or ideas in 100 characters or less.
• Thinks outside of the box and presents ideas clearly.
• Is organized and loves to take projects and run with them.
• Uses data to tell a story and has proven success on social.
• Experience using social management tools, including Sprout Social, Canva, Figma, EveryoneSocial.
• Enjoys building community.
• Likes to have fun.

Nice To Haves

• Experience with live video, graphic design.

Responsibilities

• Create compelling, on-brand content showcasing our customers, capabilities, and culture.
• Manage our social channels including LinkedIn, Instagram, Facebook, X, and help us launch our TikTok.
• Help execute our editorial calendar and campaigns.
• Manage Twilio’s employee advocacy program, equipping our global and regional teams to share content.
• Engage and build our community of technical developers, consumers, and business decision makers daily.
• Collaborate with key company stakeholders on goals for campaigns, product releases, events, and other company-wide initiatives.
• Contribute to Twilio’s mission of building the world’s leading customer engagement platform by showing what’s possible with it.
• Create interesting, engaging content for our top executives.
• Perform analysis and use data to prove our program is growing and our bets are paying off.
• Constantly experiment and test new tactics to reach new audiences.
• Partner with our Employee Brand team to help tell the stories of Twilions to external audiences.

Benefits

• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed