Social Media & Online Reputation Specialist

Kendall Auto GroupMeridian, ID
Onsite

About The Position

Kendall Auto Group is seeking a dedicated, kind, and capable Social Media & Online Reputation Specialist to collaborate with their team in the management of dealership and manufacturer marketing campaigns for a diverse group of car dealerships. This role is ideal for someone who genuinely cares about helping people, enjoys creating and sharing engaging content, and is flexible and supportive in a team environment. The primary responsibility is to support dealerships and Kendall Cares representatives in delivering exceptional service to customers and communities.

Requirements

  • Positive attitude and strong work ethic
  • Highly organized with the ability to meet deadlines
  • Strong written and verbal communication skills
  • Ability to multitask in a fast-paced environment
  • Bachelor’s degree or equivalent experience

Nice To Haves

  • 2+ years of experience in social media management, customer service, or reputation management
  • Experience with marketing communications or project management
  • Familiarity with social media platforms, review management tools, and analytics dashboards
  • Automotive industry experience
  • Co-Op experience is a plus
  • Familiarity with Reputation management platforms
  • Familiarity with Microsoft Word, Excel & Outlook
  • Familiarity with Adobe Photoshop and/or Canva
  • Familiarity with Meta Ads Manager & Meta Business Suite
  • Familiarity with Google Business Profile (Listings)
  • Familiarity with Email marketing platforms

Responsibilities

  • Respond to customer inquiries, comments, and online reviews
  • Create posts in alignment with manufacturer guidelines
  • Ensure compliance with brand and creative standards
  • Manage and publish social media content
  • Monitor and enhance the company’s online reputation
  • Support community outreach and engagement initiatives
  • Create, publish, and distribute monthly newsletters
  • Update and maintain online blog content

Benefits

  • medical, dental, vision and life insurance
  • Paid Time Off
  • a 401(k) plan with company contributions
  • an entire family purchase plan
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