About The Position

We are sharing a specialised part-time consulting opportunity for experienced social media professionals with hands-on expertise in brand channel management, publishing, community engagement, social analytics, campaign execution, and response strategy. This role focuses on designing and evaluating realistic social media work environments that reflect the tools, workflows, data, and judgement calls encountered when managing an owned brand channel. Selected experts will create authentic scenarios, define expected outcomes, review completed work, and establish standards that distinguish strong social media judgement from plausible but ineffective approaches.

Requirements

  • Hands-on professional experience managing brand social media channels
  • Experience personally owning both social accounts and social inbox management, rather than solely managing teams responsible for execution
  • Strong understanding of publishing, campaign execution, community management, response strategy, and social analytics
  • Fluent with a social media management platform such as Sprout Social
  • Comfortable interpreting native social platform analytics
  • Strong judgement when handling brand responses, escalation decisions, and audience interactions
  • Ability to analyse incomplete or conflicting information and reach defensible decisions
  • Clear written reasoning and ability to explain why a social media decision is effective or ineffective

Nice To Haves

  • Prior experience developing AI training environments, reinforcement-learning environments, or simulated business case studies is strongly preferred
  • Rubric Academy or Rubric Bootcamp certification is strongly preferred
  • Comfortable working independently with structured evaluation frameworks and project guidelines

Responsibilities

  • Develop realistic tasks based on social media work you have personally performed
  • Define the underlying issue and the decision a strong practitioner should reach
  • Create scenarios involving incomplete, conflicting, or time-sensitive information
  • Ensure tasks require genuine professional judgement rather than simple information retrieval
  • Design challenges that reflect real-world brand social workflows
  • Develop and evaluate scenarios involving day-to-day management of owned social channels
  • Assess publishing decisions, audience considerations, timing, and brand alignment
  • Review whether proposed actions appropriately reflect channel objectives
  • Identify missed opportunities, inconsistent execution, or weak prioritisation
  • Apply hands-on judgement from personally managing branded social accounts
  • Evaluate inbound messages, comments, mentions, and community interactions
  • Assess response priorities, tone, escalation needs, and appropriate follow-up
  • Identify situations requiring immediate action or coordination with other teams
  • Review whether proposed responses reflect brand standards and situational context
  • Evaluate judgement calls involving sensitive or ambiguous interactions
  • Develop scenarios involving content scheduling and campaign rollout
  • Review publishing plans, sequencing, timing, and channel coordination
  • Assess whether campaign execution aligns with broader marketing objectives
  • Identify operational gaps, inconsistencies, or missed dependencies
  • Evaluate recommendations for improving execution quality
  • Assess channel strategy, content priorities, audience engagement, and campaign decisions
  • Review trade-offs between alternative approaches
  • Evaluate whether recommendations are supported by available information
  • Identify weak assumptions or poorly prioritised actions
  • Apply practical judgement to brand social media decisions
  • Develop and evaluate scenarios involving share-of-voice and competitive visibility
  • Review social conversations, audience signals, and competitive activity
  • Assess whether conclusions are supported by available data
  • Identify overlooked trends or misleading interpretations
  • Evaluate recommendations based on broader social context
  • Review native platform analytics and campaign performance data
  • Assess reach, engagement, audience behaviour, and content performance
  • Identify meaningful trends and potential performance issues
  • Evaluate whether reporting accurately reflects underlying data
  • Review recommendations for future content and campaign decisions
  • Work with simulated environments containing realistic email, storage, CRM, project management, social media management, web analytics, SEO/AEO, advertising, CMS, product analytics, and customer-support information
  • Specify the documents, dashboards, personas, conversations, and tool states required for authentic scenarios
  • Work with workflows modelled on social management platforms such as Sprout Social
  • Reconcile information across social platforms and related marketing systems
  • Identify missed signals, workflow failures, or inconsistent execution
  • Write or review reference solutions for social media scenarios
  • Define clear criteria separating strong professional responses from plausible but incorrect ones
  • Establish standards for prioritisation, execution, response judgement, analysis, and escalation
  • Explain why particular social media decisions are stronger or weaker
  • Ensure evaluation criteria reflect realistic brand social media practice
  • Review completed scenarios and evaluate proposed social media decisions
  • Assess diagnostic reasoning, prioritisation, trade-offs, planning, execution, and reporting
  • Evaluate multi-step work spanning several marketing tools and information sources
  • Identify missed issues, incorrect interpretations, or weak recommendations
  • Provide clear written reasoning supporting evaluation decisions

Benefits

  • Flexible scheduling based on project requirements
  • Part-time independent contractor engagement
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