Social Media Manager

Outreach

16d • $70,000 - $110,000

About The Position

Outreach is seeking a Social Media Manager to join their Corporate Marketing and Communications team. This role is responsible for shaping how Outreach is perceived across global social channels, blending strategic brand storytelling with executive enablement. The Social Media Manager will lead the company's corporate social media presence, partner with executives on their social strategies, and manage the relationship with their social media agency. The role is at the intersection of AI and social media, utilizing emerging tools to enhance workflows and drive better outcomes. The position reports to the Director of Communications.

Requirements

• 5+ years of experience in social media, brand communications, or digital storytelling, preferably in B2B SaaS or technology.
• Proven success building corporate and executive social programs that drive visibility, engagement, and brand trust.
• Demonstrated curiosity about AI and emerging technologies, with a desire to explore how they can enhance your workflow and drive better outcomes for customers.
• Exceptional writing and editing skills, with the ability to adapt tone and style across channels and audiences.
• Deep understanding of LinkedIn, with experience leveraging analytics and paid support to grow reach and influence.
• Strategic thinker with strong creative instincts and an eye for design and storytelling.
• Comfortable collaborating cross-functionally with executives, PR, product marketing, content, and brand design teams.

Nice To Haves

• Experience managing social media agencies.
• Experience managing employee advocacy platforms.
• Experience managing executive thought leadership programs.

Responsibilities

• Define and evolve Outreach's corporate social strategy to strengthen brand awareness, credibility, and engagement among revenue and technology leaders.
• Translate key brand and business priorities (AI innovation, customer success, leadership vision) into compelling, shareable social content across platforms.
• Maintain and grow Outreach's employee advocacy program, empowering team members to share company content, celebrate milestones, and extend Outreach's brand voice.
• Collaborate with Outreach executives to develop and execute their social strategies, ensuring thought leadership aligns with the company's voice and strategic goals.
• Lead social activation for major moments (product launches, content campaigns, industry events), ensuring cohesive brand storytelling across owned and earned channels.
• Monitor trends, conversations, and competitors to surface insights and opportunities that shape social and brand strategy.
• Track key performance indicators, analyze data, and provide strategic recommendations to optimize impact and growth.

Benefits

• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed