Social Media Manager

Superhuman • San Francisco, CA

5d • Hybrid

About The Position

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture.
About Superhuman
Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here.
The Opportunity
Superhuman empowers people to thrive and connect, wherever and whenever they communicate. Every day, millions of people and thousands of teams worldwide use our products to work faster, communicate more effectively, and achieve greater success. All of this begins with our team collaborating in a values-driven and learning-oriented environment.
To achieve our ambitious goals, we’re looking for a Social Media Specialist to join our Core Marketing organization. This person will lead social strategy and execution across Grammarly, Superhuman Mail, Coda, and Superhuman HQ social channels. They will manage day-to-day content planning, publishing, and community engagement, ensuring that each brand’s presence is consistent, creative, and on-brand.
This role reports to the Group Social Media Manager and partners closely with Marketing, Brand, Communications, Design, and Content teams.

Requirements

• Has 5-7 years of experience in social media or digital marketing, ideally for a tech, productivity, or B2B brand.
• Can develop performance-driven strategies across multiple social channels.
• Understands social best practices and can craft content that resonates on each platform.
• Is a skilled writer with a strong grasp of tone, clarity, and creativity.
• Has a keen eye for design and can provide clear feedback to creative partners.
• Is organized, collaborative, and comfortable managing multiple stakeholders.
• Demonstrates strong project management skills and attention to detail.
• Proactively spots gaps and recommends solutions to improve impact and execution

Responsibilities

• Develop and execute organic social media strategies across platforms, including YouTube, X, Threads, Facebook, Instagram, and TikTok.
• Manage content, calendars, and handles for Superhuman platforms.
• Write, edit, and optimize copy tailored to each platform and audience.
• Collaborate with Design, Video, and Communications teams to create engaging, social-first content.
• Partner on campaigns, product launches, and thought leadership initiatives across brands.
• Engage with online communities and manage proactive and reactive conversations.
• Monitor performance and report regularly on engagement, reach, and brand impact.
• Serve as a primary point of contact and manager for the lead creative agency.
• Collaborate closely with the partner marketing team to amplify partner-specific content
• Stay ahead of trends, platform updates, and cultural moments to inform strategy and creative direction.
• Direct, shoot, and edit social video.

Benefits

• Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
• Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
• Annual professional development budget and opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed