Social Media Manager

MMGY Global•Denver, CO

9d•$55 - $60•Hybrid

About The Position

At MMGY Global, we believe nothing shapes your view of the world like travel. So every day, we share our client’s stories from a perspective that inspires people to see the world differently. Our personalized service and strategy connect media, consumers and influencers across the globe, taking people to new places and changing their view for the better. At MMGY we inspire people to go places. MMGY has an opening for a Social Media Manager in our Denver, Colorado office. This is an opportunity for a motivated individual to join the social media department and be responsible for the day-to-day management of social media communities and implementing comprehensive social strategies for a variety of assigned accounts. The Social Manager is actively involved in developing social content, community management, client relations, content strategy and social media reporting.

Requirements

2-4 years of social media management experience
Four-year degree in marketing, communications, public relations or similar field preferred
No “task is too small” attitude with the desire to collaborate across teams - from ideation to creation
Strong project management skills, including the ability to align and collaborate cross-functionally
A highly organized doer with an exceptional ability to multitask, who will take initiative and execute
Ability to cultivate genuine long-term relationships
Must enjoy creative writing and find concise and clear ways to share key messages
Analytical mindset with the ability to draw smart conclusions from data
Robust understanding of social media platforms, analytics and social media marketing tools
Must have strong written & verbal communication skills.
Ability to communicate effectively both externally with clients & internally with peers
Ability to thrive independently in a fast-paced & deadline-driven environment
Imagination to develop social-first campaign strategies & promotions that will resonate with target audiences
Ability to handle multiple projects for several clients simultaneously, while maintaining quality of work
Must have recent experience managing social media communities
Working knowledge of Microsoft Excel and PowerPoint or similar tools
Ability to communicate clearly in the proper social media “voice” and “tone”
Understand all forms of social media interactions (blogs, forums, communities, etc…)
Knowledge of social media marketing tools
Must possess a very high attention to detail

Nice To Haves

Prior advertising agency experience is preferred
Travel industry experience or knowledge a plus

Responsibilities

Understand the client's business goals, as well as the client's individual needs, and develop solutions to meet those needs
Work with project team and client(s) to execute social media programming
Ensure client satisfaction and that work produced meets quality standards
Collaborate with internal teams and external partners in social media, paid social, creative services and public relations to develop dynamic campaigns that drive business performance for our clients
Demonstrate a high level of savvy and thoughtfulness with clients
Audit social media content to ensure posts are consistent with best practices and brand messaging
Stay on top of industry trends & social media advancements
Assist in the development of content for a variety of social channels including Facebook, TikTok, Instagram, YouTube & Pinterest
Assist with day-to-day client communication
Lead the development of monthly social media reporting for clients that include an analysis of current social activity and future marketing recommendations based on trend data
Utilize social listening tools, such as NetBase Quid, to generate insights
Utilize project management procedures to streamline projects
Ensure adhesion to strategic direction
Thoroughly edits and provides feedback on social media content
Review user-generated comments and posts in a quick and timely manner
Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience