Social Media Coordinator

ASM Global•Fishers, IN

1d•Onsite

About The Position

Fishers Event Center is seeking a creative, strategic, and highly motivated Social Media Coordinator to help build and elevate the venue's brand across digital channels. This role will be responsible for developing and executing social media strategies that drive awareness, engagement, ticket sales, and community connection while showcasing the diverse lineup of touring shows, concerts, sporting events, family entertainment, and special events hosted at the venue.

Requirements

1-3 years of social media, digital marketing, or content creation experience.
Experience managing brand social channels and creating engaging content across Instagram, Facebook, X, TikTok, LinkedIn, and YouTube.
Strong understanding of social media analytics and reporting tools.
Excellent written and verbal communication skills.
Impeccable time management skills with the ability to multitask.
Detail-oriented approach with ability to work under pressure to meet deadlines.
Critical thinker and problem-solving skills.
Ability to work nights, weekends, and select holidays based on event schedules.
Passion for live entertainment and community events.
Ability to thrive in a fast-paced, event-driven environment.

Nice To Haves

Bachelor's degree in Marketing, Communications, Public Relations, Digital Media, or a related field preferred.
Experience with graphic design and content creation tools such as Adobe Creative Suite, Canva, CapCut, Sprout Social or similar platforms.

Responsibilities

Develop and execute social media strategies that strengthen the Fishers Event Center brand and increase audience growth across all platforms.
Create and maintain a content calendar aligned with venue priorities, event schedules, and marketing campaigns.
Identify emerging social trends, platform updates, and audience behaviors to keep content fresh and relevant.
Collaborate with marketing director to establish social goals, KPIs, and performance benchmarks.
Create engaging content including photos, videos, graphics, reels, stories, and short-form video content.
Promote touring shows, concerts, sporting events, community events, and venue initiatives through compelling storytelling.
Capture real-time content during events and activate live social coverage when appropriate.
Work with promoters, artists, touring teams, and event partners to maximize social media opportunities and cross-promotional efforts.
Ensure brand consistency across all social channels and digital touchpoints.
Serve as the voice of the Fishers Event Center across social platforms.
Monitor social channels and actively engage with fans, guests, community members, promoters, and partners.
Foster meaningful conversations and build relationships that strengthen the venue's connection with the community.
Respond to comments, messages, and customer inquiries in a timely and professional manner.
Identify user-generated content opportunities and encourage audience participation.
Track, analyze, and report on social media performance, audience growth, engagement, and campaign effectiveness.
Provide actionable recommendations based on insights and trends.
Monitor industry best practices and competitor activity to identify opportunities for growth.
Partner with culinary, ticketing, operations, and event teams to support venue-wide initiatives.
Assist with integrated marketing campaigns that support event sales, culinary experiences, and community outreach efforts.
Support public relations and media initiatives through social amplification.