About The Position

Mercier Consultancy Group is seeking Italian Speaking Social Media Content Moderators for a position in Athens, Greece. This role is for individuals passionate about digital safety and community management, offering a platform to leverage language skills and build an international career in the social media industry. The position involves monitoring user-generated content on global social media platforms to ensure compliance with community guidelines, analyzing reported content for policy violations, and collaborating with cross-functional teams to resolve user safety concerns.

Requirements

  • Native or fluent Italian (spoken and written).
  • Valid EU passport (mandatory).
  • Proficiency in English to collaborate within our diverse international teams.
  • Strong analytical skills with an ability to make sound decisions in high-pressure situations.
  • A proactive mindset and a passion for technology and online community safety.

Nice To Haves

  • Previous experience in social media, customer service, or content moderation is considered an advantage.

Responsibilities

  • Monitor and review user-generated content on global social media platforms to ensure compliance with community guidelines.
  • Analyze reported content for potential policy violations, including hate speech, harassment, and misinformation.
  • Maintain high levels of accuracy and quality standards in a fast-paced social media environment.
  • Provide insightful feedback to improve existing content moderation processes and internal safety protocols.
  • Collaborate with cross-functional teams to resolve complex user safety concerns effectively.
  • Stay updated on emerging digital trends and policy changes within the global social media landscape.
  • Support the maintenance of a safe and positive digital ecosystem for all platform users.

Benefits

  • Competitive Monthly Salary.
  • 2 Extra Salaries Per Year (13th and 14th salary).
  • Fully Paid Training.
  • Health Insurance.
  • Fully Paid Relocation Package (flight, transfer, hotel).
  • Monthly Performance Bonus.
  • Modern, international working environment with excellent growth prospects.
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