Italian Speaking Consumer Experts for JTI - Work In Athens, Greece

Mercier Consultancy Group

3d • Onsite

About The Position

We are currently seeking dedicated professionals for the Italian Speaking Consumer Experts for JTI position in Greece, focusing on the high-tech world of consumer electronics. This role is perfect for those looking for rewarding Italian-speaking jobs that combine professional growth in the consumer electronics sector with the Mediterranean lifestyle.

Requirements

• Native or fluent Italian (spoken and written) is mandatory.
• Valid EU passport (mandatory).
• Strong interest in the consumer electronics industry and new technologies.
• Previous experience in customer support or a high-tech service environment.
• Excellent communication skills and a passion for helping others.
• Ability to thrive in an international, fast-paced work environment in Athens.

Responsibilities

• Provide expert-level support to customers regarding advanced consumer electronics products.
• Troubleshoot technical issues with consumer electronics hardware and software via phone, email, and chat.
• Maintain high-quality interactions to ensure peak consumer satisfaction within the Italian market.
• Stay updated on the latest consumer electronics industry trends to provide precise, knowledgeable advice.
• Process customer inquiries regarding orders, warranties, and technical specifications with speed and accuracy.
• Collaborate with internal teams to escalate complex technical concerns effectively.
• Represent the JTI brand with professionalism, ensuring a premium service experience for all Italian-speaking users.

Benefits

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed