Italian Speaking Customer Experts for Cloud Platform - Work In Athens, Greece

Mercier Consultancy Group

3d • Onsite

About The Position

We are currently seeking talented professionals for the Italian Speaking Customer Experts for Cloud Platform position in Greece, a unique opportunity to advance your career within the dynamic Information Technology industry. This role is perfect for individuals looking for prestigious Italian-speaking jobs in an innovative, cloud-centric environment while enjoying the Mediterranean lifestyle.

Requirements

• Native or fluent Italian (spoken and written) is mandatory.
• Valid EU passport or work permit for Greece.
• Strong proficiency in English to operate in our international IT environment.
• Proven interest in cloud technology and software applications.
• Excellent analytical and problem-solving skills tailored to the IT industry.
• A client-focused mindset with a dedication to delivering premium service.

Responsibilities

• Provide high-level technical support for enterprise cloud platform solutions.
• Assist Italian-speaking clients with troubleshooting complex configuration and integration issues.
• Collaborate with IT engineering teams to resolve escalated cloud-based service inquiries.
• Maintain comprehensive records of technical interactions within the internal CRM systems.
• Drive customer success by ensuring optimal usage of cloud services and software tools.
• Stay updated on the latest trends and updates within the Information Technology sector.
• Contribute to the continuous improvement of support protocols and technical documentation.

Benefits

• Competitive Monthly Salary.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, hotel provided).
• Fully Paid Training on cutting-edge cloud technology.
• Full Health Insurance and comprehensive benefit programs.
• Excellent opportunities for career growth within the Information Technology industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed