Social Media Content Manager

Felix Technologies

3d • Remote

About The Position

Félix is hiring a strategic Social Media Content Manager to own and elevate the company’s social media presence. The role builds a proactive content engine and owns the full content cycle, from strategy and planning through production and execution, ensuring content is on-brand and tailored to each platform. The manager translates brand and campaign priorities into organic social executions, improves published content continuously, and keeps production, design teams, and partners unblocked.

The position owns content strategy, editorial planning, copywriting, creative partner coordination, and production of static and short-form content. It also leads content localization and adaptation, aligns organic plans with Paid Social, and uses performance data to inform iteration. Community insights, trend signals, curated user profiles, engagement data, and sentiment data are received from the Community Manager rather than generated by this role.

Félix describes itself as a hyper-growth Series C company building financial services for Latinos in the United States, beginning with cross-border remittances and expanding into credit, savings, and wallet services. The company emphasizes urgency, ownership, collaboration, transparency, curiosity, and customer focus. The role is currently fully remote, with a future transition to a hybrid setup.

Requirements

• At least 4 years of content strategy and creation experience, including defining and executing digital and social content strategies from editorial vision through impact measurement.
• Comfort and confidence appearing on camera as the face of the brand, with hands-on skills conceptualizing, filming, and editing short-form video for TikTok, Instagram Reels, or YouTube Shorts.
• Strong scriptwriting and narrative storytelling skills, including the ability to identify cultural and social trends and translate complex product features and brand positioning into relatable stories.
• Hands-on experience defining channel roles, managing publishing rhythms, and growing engaged communities on Instagram, Facebook, TikTok, and X.
• Experience owning content calendars and managing cross-functional production pipelines with agencies, creators, and freelance partners.
• Ability to analyze engagement metrics, video completion rates, and audience insights to evaluate performance, test hypotheses, and iterate on creative strategy.
• Strong organization, self-direction, initiative, prioritization, and ability to execute in ambiguity and under fast-paced startup deadlines.
• Native Spanish proficiency and advanced professional spoken and written English proficiency.
• Equivalent competencies in the listed areas will also be considered.

Nice To Haves

• Experience in high-growth startups, B2C technology, or fintech.

Responsibilities

• Own the content strategy, including pillars, formats, campaign arcs, and seasonal angles aligned with brand and business goals.
• Build and maintain a rolling content calendar that supports advance production planning while remaining adaptable to trends and cultural moments.
• Translate hero campaigns and brand initiatives into organic social executions across channels.
• Analyze content performance, identify what is working, and use insights to inform strategy and reporting.
• Audit and improve content quality, including formats, tone, visual language, and platform fit.
• Manage creative partners and providers, including briefing, production oversight, delivery quality assurance, and invoicing.
• Partner with the Paid Social team to align organic and paid content strategies.
• Own the copy creation process from briefing through final copy, adapting tone for each platform, campaign, and audience.
• Brief, direct, and quality-check creative partners and providers.
• Produce static and short-form content with the design team and/or agency.
• Manage the creative pipeline and design tickets.
• Lead content tropicalization and localization efforts.
• Use community insights, trend signals, and curated user profiles received from the Community Manager to inform strategy and content where applicable.
• Receive engagement and sentiment data; the role does not generate these reports.

Benefits

• Competitive salary
• Initial stock options grant
• Annual performance bonus
• Health, dental, and vision plans
• Continuous learning opportunities
• Unlimited PTO
• Paid parental leave
• Opportunities for growth in a dynamic entrepreneurial environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed