Live-Stream Social Media Community Moderator
About The Position
Social Factor is seeking US-based, remote, temporary Social Media Community Moderators to work on Sundays during afternoon & evening shifts, from August through January. A minimum of 12 Sundays is required. The Community Moderator role will focus on developing strong, growing, digital communities for active live stream events. This is an excellent opportunity for moderators who are looking for supplementary work, have Sunday availability, enjoy sports, and wish to be involved with a winning client. We are hiring from Arkansas, Arizona, Florida, Georgia, Indiana, Maryland, Michigan, Mississippi, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, and Virginia. Social Factor is a social media agency that believes in the power of Human Connection. Our talented teams take the fear out of scale and unleash our clients’ brands to listen, reach, and respond. Now is an exciting time in Social Factor's growth, we have opportunities to work with Fortune 100 and Fortune 500 companies.
Requirements
- Previous social media community moderation experience required
- Exceptional organizational and multitasking abilities
- Excellent verbal and written communication skills (ability to mirror voice/tone of multiple brands)
- Excellent spelling and grammar skills (skills test will be given for final candidates)
- Strong willingness to learn and think critically; a proactive approach
- High energy with the capability to multitask in a dynamic, rapidly growing organization
- Knowledge of and experience with the major social media platforms: Youtube, FB, Twitter, Instagram, etc.
- Proficiency in Microsoft Office Suite and Google Workspace.
- Sunday afternoon/evening shift availability (11:30am-7pmCT)
- Minimum of Windows 10 and macOS 12.X
- Internet speed requirement of a minimum of 150 mbps
Nice To Haves
- Project management tools, such as Asana, Basecamp or Trello experience is a plus.
- Knowledge of social media management platforms such as Brandwatch, Khoros, and Sprinklr is a plus, but not required.
- Youtube LCR, Discord, & Twitch moderation is a plus
Responsibilities
- Interact with users in real-time, answering questions and appropriately engaging in discussion and troubleshooting efforts
- Analyze social media metrics
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
