Social Media Community Manager

Slate Auto•Long Beach, CA

3d•$75,000 - $104,000

About The Position

At Slate, we’re building safe, reliable vehicles that people can afford, personalize and love—and doing it here in the USA as part of our commitment to reindustrialization. The spirit of DIY and customization runs throughout every element of a Slate, because people should have control over how their trucks look, feel, and represent them. We are seeking a dynamic and creative Social Media Community Manager to join our team. In this role, you will be the voice of our brand, responsible for building, nurturing, and engaging our online community across various social media platforms. You will ensure our social media presence aligns with the company’s values, enhances brand loyalty, and fosters meaningful relationships with our audience. The ideal candidate loves social media with a passion for storytelling, has attention to detail, excellent communication skills, and a deep understanding of social media platforms and tools.

Requirements

Bachelor’s degree in Marketing, Communications, or equivalent experience.
Proven experience as a Social Media Manager or Community Manager (5+ years preferred).
Strong knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube, LinkedIn, X, etc.) and analytics tools.
Excellent written and verbal communication skills.
Ability to craft content that resonates with diverse audiences.
Strong organizational and time-management skills.
Ability to work collaboratively in a fast-paced environment.
Familiarity with social media management tools (e.g. Sprout Social) and customer relationship management (CRM) tools.
Passion for brand storytelling, community engagement, and building meaningful connections online.
Applicants must be authorized to work in the United States on a permanent basis. We are unable to offer visa sponsorship at this time.

Responsibilities

Develop and implement a comprehensive social media community management strategy.
Monitor and respond to comments, messages, mentions, and engagements in a timely manner applying the brand TOV.
Foster conversations that align with the brand voice and encourage engagement within the community.
Monitor relevant blogs and forums to keep a pulse on audience sentiment, conversational trends, news, and overall brand reputation.
Identify and engage with influencers, brand advocates, and key community members.
Plan, create, and schedule high-quality, engaging content for all social media platforms (e.g., Instagram, TikTok, Facebook, LinkedIn, X, YouTube, Bluesky, Threads).
Collaborate with the content team to create compelling posts, videos, and other assets tailored to community interests.
Track, analyze, and report on community engagement metrics to inform future strategies.
Stay updated on industry trends and emerging social media platforms.
Handle crisis situations with care, escalating to the appropriate team within Slate and ensuring clear and respectful communication.
Collaborate with customer service teams and other departments to resolve community concerns or questions.