UN Women Social Media Communications Associate, N-PPSA7, New York

UNDP•New York, NY

About The Position

UN Women works to eliminate discrimination against women and girls, empower women, and achieve equality between women and men. The Division of Communications and Advocacy leads global communications and advocacy efforts, including social media content and campaigns for UN Women’s global channels and guidance for colleagues across the organization. Reporting to the Social Media Specialist, the Communications Associate manages an assigned portfolio of social media content, campaigns, and account-related activities from planning and production through publication, engagement, and evaluation. The role applies editorial, analytical, and operational judgment within agreed strategies and clearance protocols; coordinates with headquarters, regional, and country office colleagues; and provides technical guidance that supports consistent messaging and operational continuity.

Requirements

Completion of secondary education is required.
At least seven years of progressively responsible communications experience, including writing, editing, and creating social media content; four years with a bachelor’s degree may be considered instead.
Experience coordinating, implementing, and evaluating social media campaigns.
Demonstrated experience managing the planning and delivery of social media content across multiple platforms.
Experience using online publishing and social media management tools, such as Hootsuite or equivalent platforms.
Experience measuring and analyzing social media reach and engagement, including reporting quantitative and qualitative results.
Experience coordinating content production with colleagues across teams or offices.
Fluency in English.
Strong understanding of major digital platforms and strategic social media outreach for international audiences.
Ability to manage and deliver a social media content and campaign portfolio, coordinating inputs, timelines, and publication across platforms.
Excellent writing and editing skills, including adapting content for different audiences, formats, and platforms.
Strong editorial judgment, political and ethical awareness, and ability to assess sensitive content and audience engagement issues.
Ability to interpret quantitative and qualitative performance data and translate findings into improvements in content and engagement.
Strong technical knowledge of social media publishing and account management tools, including ability to provide guidance and resolve operational queries.
Strong organizational and time management skills, initiative, ability to balance competing priorities, and ability to deliver under tight deadlines.
Ability to coordinate effectively with colleagues across teams and regions.
Knowledge of gender equality and women’s empowerment issues.

Nice To Haves

A bachelor’s degree in communications, public relations, journalism, or a related field.
Experience creating and editing graphic assets using Canva.
Experience working on women’s rights and gender equality issues.
Familiarity with the United Nations system.
Knowledge of another official UN language: French, Arabic, Chinese, Russian, or Spanish.

Responsibilities

Plan and deliver an assigned social media portfolio, translating agreed strategies into content plans and publishing schedules and coordinating scheduling adjustments with the Social Media Specialist.
Develop content concepts and guide production across languages, formats, and platforms, including event coverage, video, and graphics; create and edit Canva assets as needed.
Draft, edit, adapt, and quality-assure content for global channels, identify sensitive content, and ensure appropriate editorial review and clearance.
Coordinate inputs, multilingual adaptations, production, and clearances with colleagues across headquarters, regional, and country offices; resolve delivery issues and ensure timely publication.
Manage day-to-day publishing and audience engagement across global accounts within the assigned portfolio, ensuring consistent and continuous delivery.
Assess and respond to comments, queries, and sensitive or critical engagement according to escalation protocols; resolve issues within delegated authority and escalate high-risk or reputational matters to the Social Media Specialist.
Maintain publishing workflows, coordinate technical follow-up on platform changes, and maintain account records and practical guidance for operational continuity.
Analyze quantitative and qualitative social media results using publishing, monitoring, and analytics tools, including social listening and sentiment analysis where relevant.
Evaluate content and campaign performance, prepare analytical reports, and use findings to improve content, formats, and publishing schedules within the assigned portfolio and agreed strategy.
Assess platform developments and audience trends and advise the Social Media Specialist on adaptations to strengthen audience growth, engagement, and effective platform use.
Share findings, technical guidance, and good practices across teams and offices to improve content quality, coordination, and social media delivery.
Perform other duties within the functional profile as needed for the efficient functioning of the Office and the Organization.