Social Media and Communications Coordinator (Job ID: 1367)

Colonna's Shipyard•Norfolk, VA

2d•Onsite

About The Position

The Social Media and Communications Coordinator supports the organization’s communications and marketing efforts by managing digital content, assisting with social media campaigns, and ensuring consistent messaging across platforms. This role is responsible for coordinating website updates, monitoring online engagement, and contributing to communication strategies that align with organizational goals. The ideal candidate is detail-oriented, creative, and capable of managing multiple tasks in a fast-paced environment.

Requirements

High school diploma or equivalent with 0–2 years of related experience preferred.
Strong organizational and time management skills
Able to follow instructions and work effectively under supervision
Excellent written and verbal communication skills
Creative mindset with an eye for engaging content
Able to work collaboratively within a team environment
Basic understanding of social media platforms and digital communication tools

Responsibilities

Identify appropriate social media platforms, assist in campaign development, track performance metrics, and recommend improvements.
Communicate regularly with management regarding social media activity, performance, and opportunities for growth.
Coordinate the creation, scheduling, and publishing of website content, including copy, graphics, and photography.
Review digital content to ensure compliance with organizational policies, brand standards, and quality expectations.
Assist in drafting and distributing internal and external communications, including memos, press releases, newsletters, and marketing materials.
Maintain records of communication distribution, including tracking delivery, receipt, and engagement metrics.
Create and manage email distribution lists; execute email campaigns to share updates, events, blogs, and other company information.
Respond to basic inquiries related to communications and escalate more complex issues as needed.
Recommend strategies to tailor messaging and delivery methods to target audiences while maintaining brand consistency.
Write and edit website and marketing copy that effectively engages customers and supports business objectives.
Monitor and moderate user-generated content (e.g., comments, posts, images, and videos) across platforms.
Review flagged content and enforce company guidelines by approving, removing, or addressing content as appropriate.
May communicate directly with users to clarify content policies and resolve basic issues.
Assist with planning and execution of company events, internal and external.
Attend industry events to support communications efforts and capture content.
Be available to occasionally work outside of standard business hours for events.
Other duties as required.