Social Intelligence Manager, US (Maternity Cover)

Social Element•Houston, TX

12h•Remote

About The Position

Social Element is seeking a Social Intelligence Manager for a 6-month temporary contract (with possible extension) to join their award-winning Intelligence Team. This is a full-time, 100% remote role based in the United States, with occasional travel required. The ideal candidate will have a passion for creating industry-first work and a desire to do things differently. The role involves managing reporting programs for global and national brands, acting as a trusted partner, and generating insights through social listening, trend analysis, and audience workstreams. The position requires strong communication, time management, and storytelling skills, with the ability to work confidently within an agency structure.

Requirements

4+ years experience working in an insights role
Experience working for multi-market clients
Strong technical experience in social listening tools such as Talkwalker, Hootsuite or Sprinklr.
Fantastic attention to detail, organisational and time management skills.
Honed storytelling skills and comfortable in presenting your work
A curious, proactive approach with a can-do attitude
A team oriented professional, with the ability to work independently and self-motivated
Competent in using Microsoft/Google Suite, with a focus on powerpoint and excel.

Nice To Haves

Experience could be from brand-side, agency or publisher; working in PR, creative, social or elsewhere.
Experience with Global Web Index or similar is a bonus.
Bonus: Experience of working on automotive, financial services, retail or travel

Responsibilities

Deliver insights projects end-to-end from research design, analysis and visualisation to delivery.
Deliver your projects on time and to a high standard, working in collaboration with more senior members of the team.
Contribute to proposals and scopes in collaboration with the head of insights and client services teams.
Develop your skills as a researcher, learning new techniques and technologies. To include survey data, web analytics and desk research.
Contribute to a culture of learning and development within the team.
Build relationships with key stakeholders both within and outside of the Insights Team.
Work with the Head of Insights to promote the team, internally and externally, contributing to and leading on PR activity.