Store Manager - Cover

Urban Self Storage, Inc.•Seattle, WA

1d•Hybrid

About The Position

Urban Self Storage is looking for a talented Cover Manager to join their team. This role requires a dynamic individual with a flexible schedule to assist with covering operations across Seattle Area locations. This Full Time position will mostly work Thursday through Monday, but also may work other days.

Requirements

Positive energy with a customer focused attitude & approach
Strong attention to detail & problem-solving skills
Excellent communication & teamwork abilities
Ability to work weekends and/or holidays
Knowledge of computer functions & mobile applications (i.e. Microsoft Office, Outlook, Gmail, GoogleSheets, Search Engines, App Store)
Valid driver's license & reliable transportation
Great listening skills & ability to take direction

Nice To Haves

Sales skills
Customer service experience

Responsibilities

Manage day-to-day operations of a self storage facility following guidance of Store Manager & Team Leader
Ensure the property is clean, safe & well-maintained (i.e. Cleaning tasks throughout the facility such as sweeping, dusting, mopping, trash pickup, changing light bulbs, pulling weeds & ensuring all aspects of the facility are in working order)
Handle customer accounts including delinquency calls
Tour storage spaces and assist customers throughout the rental process
Timely email & phone correspondence
Manage daily deposits & cash counts
Provide excellent customer service during every customer interaction
Work closely with store manager to meet monthly budget, occupancy & rental goals