Social Impact Activation Lead, Sr. Associate - Community Impact & Investment

Capital One•McLean, VA

2d•Onsite

About The Position

As the Social Impact Activation Lead, Sr. Associate, you will collaborate with team members and cross-enterprise business contacts to drive results that increasingly align business strategy and social impact; launch new, different, and more holistic approaches to engaging our associates and investing in our communities; leverage Capital One’s volunteer time and talent in increasingly strategic ways; and customize data, analytics, research, and inclusive design to inform more targeted and actionable consulting to our business partners.

Requirements

High School Diploma, GED or Equivalent Certification
At least 3 years of experience in process management or project management, or a combination.

Nice To Haves

1+ years of experience managing, coordinating, or executing community volunteer programs or employee engagement initiatives
4+ years of experience in project management
2+ years of experience with community event management, nonprofit, or political experience
1+ years of experience planning, scheduling, or tracking metrics for corporate or non-profit volunteer events
Excellent communication and presentation skills, with a focus on clarity, persuasion, and data-driven storytelling
1+ years of experience leveraging emerging AI technology such as Gemini or Claude

Responsibilities

Conducting comprehensive benchmarking of social impact and volunteerism programs against peer organizations to identify innovative engagement models and best practices.
Serving as a strategic consultant to business partners, utilizing data-driven insights and human-centered design to maximize the impact of volunteer time and talent.
Designing and implementing a "test, learn, and scale" framework to drive the strategic evolution of social impact initiatives, ensuring continuous optimization based on associate feedback and community needs.
Ensuring operational governance for any new volunteerism programs to ensure enterprise-wide consistency, scalability, and adherence to CRA compliance and business impact goals.
Defining key performance indicators and reporting mechanisms to provide visibility into volunteer participation, resource allocation, and overall corporate social impact.
Developing actionable and strategic project plans around stakeholder insights that will define the priorities for our team and rally our stakeholders to the vision.