Social Day Case Manager

The Salvation Army•Syracuse, NY

2d•Onsite

About The Position

The Salvation Army of the Syracuse Area Adult Day Program for Senior Services is hiring a Social Day Case Manager. This full-time position offers a competitive hourly rate and access to a comprehensive benefits program. The role involves providing overall support to the Social Day/Day Hub and Congregate Meal Site, including client intake, ongoing assessment, case management, and coordination with program staff to ensure high-quality, person-centered services. The Salvation Army emphasizes that "Every Person Matters" and invests in its employees.

Requirements

Three to five years of related experience in Human Services (e.g., Social Worker, Case Worker, Program Manager, Coordinator, or similar role).
Ability to work as a team member and manage team operations and the ability to provide culturally competent practice.
Must have valid NYS Driver’s License that meets The Salvation Army's insurance requirements.

Nice To Haves

Associates Degree preferred

Responsibilities

Conduct participant intake, evaluations, and ongoing assessments, including required COMPASS assessments and documentation.
Manage an assigned caseload of seniors while maintaining accurate client files in accordance with funder requirements.
Provide referrals, advocacy, service coordination, and support based on participant needs.
Communicate client needs and service plan changes to program staff and provide training as needed.
Assist with developing monthly activity calendars, schedules, and programs for clients.
Maintain accurate attendance, billing, authorizations, and other required program documentation, including PEER Place and NAPIS records.
Assist with daily program operations, including greeting/screening participants, serving meals, purchasing supplies, and supporting activities.
Assist with volunteers, students, staff meetings, and required trainings while maintaining effective communication with team members.
Demonstrate cultural competence, support The Salvation Army’s mission, and perform other duties as assigned.

Benefits

PSL, Public Student Loan Forgiveness Program eligibility
Remitted Tuition Program Partnering with Syracuse University
Up to 13 paid holidays, personal days, vacation time, and sick time
On-site, Covered Free Parking!
Employer funded Pension Plan (company contributions begin after 1 year of employment)
Health Care Coverage with less than a 10% employee contribution.
Medical, Dental & Vision Plans for Family & Employee Only
Marriage Benefit: an additional 5 paid days off.
Eligibility for supplemental insurance plans, including Short & Long Term Disability
Flexible Spending Accounts
On-Site Daycare. Full-time employees receive an employee discount