Social Worker- Case Manager

Giacare Inc•Fayetteville, NC

1h•Onsite

About The Position

GiaCare Inc. is seeking a Social Worker to serve as a Social Worker Case Manager supporting the Mental Health Clinic at Womack Army Medical Center in Fort Bragg, North Carolina. The role coordinates behavioral healthcare for military service members and other eligible beneficiaries, including people transitioning from inpatient psychiatric care, emergency-department treatment, or hospitalization after a nonfatal suicide attempt. The Social Worker Case Manager leads mental-health case-management functions, coordinates care across treatment levels, supports patients enrolled in the High Risk Suicide Pathway, and works with patients, families, commanders, clinical teams, and community providers. Duties include suicide-risk assessments, safety planning, crisis intervention, referrals and resource coordination, clinical documentation, and patient and caregiver education. The position also provides clinical supervision to unlicensed care providers and mental-health technicians and may provide counseling or psychotherapy within the scope of professional licensure. The schedule is Monday through Friday, with eight-hour shifts totaling 40 hours per week, scheduled between 7:00 a.m. and 6:00 p.m. based on clinic requirements. There are no weekend, federal holiday, on-call, or callback requirements.

Requirements

Bachelor degree or relevant experience in a human services or psychology field.
Minimum of three years’ work experience within a mental health setting.
Current Basic Life Support certification.
Experience using an electronic health record system.
Computer proficiency sufficient to complete clinical documentation, data reporting, and other required duties.
Must be a U.S. citizen.
Must be able to successfully complete all credentialing and security requirements.

Nice To Haves

Experience with military mental health.

Responsibilities

Serve as the Mental Health Case Management Function Leader and support the effective performance of case-management operations.
Coordinate care and follow-up planning for patients transitioning from inpatient psychiatric care, emergency-department treatment, or medical hospitalization.
Support patients enrolled in the High Risk Suicide Pathway through regular face-to-face contact, safety monitoring, and care coordination.
Conduct suicide-risk assessments, develop and monitor collaborative safety plans, provide crisis intervention, and coordinate inpatient admissions when required.
Review clinical documentation and collaborate with patients, families, healthcare providers, and multidisciplinary treatment teams to develop individualized care plans.
Maintain consistent communication with high-risk patients until a complete handoff and connection to the next level of care has been established.
Coordinate referrals and access to behavioral health, medical, transportation, housing, benefits, and community-support resources.
Advocate for patients and families through military, community, school, court, and government resources when appropriate.
Communicate with patient commanders in accordance with established clinical and military requirements.
Coordinate and chair multidisciplinary treatment-team meetings.
Participate in utilization-management and case-management meetings to identify opportunities for improved patient care.
Collaborate with RN Case Managers in the development and implementation of the Case Management Program.
Provide clinical supervision to unlicensed care providers and mental-health technicians.
Provide counseling or psychotherapy services within the scope of professional licensure.
Complete medical-record documentation, coding, tracking logs, and required data reporting.
Participate in staff orientation, training, process-improvement initiatives, committees, work groups, and task forces.
Provide education and support to patients and their families or caregivers to strengthen self-management skills and improve access to care.