Social Commerce Coordinator

Anastasia Beverly Hills•Los Angeles, CA

7h•$25 - $30•Onsite

About The Position

We are looking for a highly organized Social Commerce Coordinator based in Los Angeles to drive the daily execution of our TikTok Shop and affiliate programs. This role is essential to our "always-on" social commerce engine, handling everything from TikTok CRM messaging and sampling coordination to managing our affiliate community channels (Discord/Lark, Email). You will be the primary point of contact for managing creator outreach and producing the weekly briefs that keep our affiliates educated and activated. This role reports to the Social Commerce Manager and offers the opportunity to help execute in-person affiliate events.

Requirements

Must be based in the Los Angeles area.
1–3 years of experience in TikTok Shop management, marketing coordination, social media, eCommerce, or influencer/affiliate operations.
Deep interest in TikTok culture and social shopping.
Prior experience with TikTok Shop, TikTok CRM, or influencer CRM tools is highly preferred.
Exceptional writing skills with the ability to communicate professionally yet authentically with creators and affiliates.
A "master of details" who can manage daily/weekly cadences, track multiple projects at once, and keep sampling programs running like clockwork.
Proficient in Discord, Lark (or similar project management tools), and Google Suite/Excel.

Nice To Haves

Beauty industry experience is a major plus.

Responsibilities

Lead the coordination and reporting for TikTok Shop Sampling programs, ensuring product gets into the right hands and performance is tracked.
Manage execution of Target Plan sends, ensuring accuracy and timing align with larger commerce goals.
Track and report on sampling efforts monthly
Execute daily and weekly CRM messaging strategy within the TikTok CRM platform to drive engagement and sales.
Own the day-to-day moderation and messaging across affiliate community channels, including Discord/Lark and Email.
Proactively manage Spark code collection from creators to ensure our paid and organic teams can amplify top-performing content without delay.
Support creator outreach initiatives to grow our affiliate base and maintain healthy, active relationships.
Create and distribute weekly affiliate communication briefs that distill promotions, product launches, and brand priorities into actionable kits for our affiliates.
Ensure all affiliate-facing documentation is up to date, on-brand, and easily accessible.
Provide logistical and administrative support for in-person affiliate events, from RSVP tracking to on-site coordination.
Potential to travel up to a few times per year to support in-person affiliate meetups or brand activations where needed.