E-Commerce Coordinator

Clearly Filtered, Inc.•Rancho Santa Margarita, CA

2d•$33 - $36•Hybrid

About The Position

At Clearly Filtered, our mission is simple: help people access cleaner, safer water through high-performance filtration products backed by science and transparency. We're a growing, fast-paced e-commerce company that values curiosity, collaboration, self-awareness, and continuous improvement. We're looking for an organized, detail-oriented E-Commerce Coordinator to join our Growth team to help support and maintain our digital sales channels across Shopify and Amazon. This is a great opportunity for someone early in their e-commerce career who wants hands-on experience executing website updates, monitoring channel performance, supporting promotional events, coordinating cross-functional projects, and assisting with e-commerce reporting and operational initiatives.

Requirements

1–2 years of experience in e-commerce, digital marketing, or a related field (internship experience considered)
Familiarity with Shopify and Amazon Seller Central
Strong organizational skills and exceptional attention to detail
Ability to manage multiple priorities and deadlines in a fast-paced environment
Experience working with Excel or Google Sheets
Strong written and verbal communication skills
Self-motivated, proactive, and eager to learn new tools and platforms

Nice To Haves

Experience with subscription platforms such as Recharge
Exposure to Amazon Ads, Google Ads, or YouTube advertising
Experience working for a DTC or consumer products brand
Familiarity with project management tools such as Asana, Notion, or Monday.com

Responsibilities

Support a high-quality customer experience by ensuring website content, promotions, and customer-facing experiences are executed accurately, maintained consistently, and escalated when issues require attention.
Execute content updates across Shopify, including landing pages, collection pages, blogs, and promotional content.
Conduct routine website audits and testing across devices to identify and escalate customer-facing issues.
Support promotional launches through content scheduling, quality assurance, and launch verification.
Monitor inventory availability, competitor activity, and website performance trends, escalating risks, opportunities, or issues requiring attention.
Support a reliable and scalable subscription program by monitoring operational health, surfacing customer insights, and coordinating issue resolution and platform improvements.
Monitor subscription performance and operational health, identifying and escalating order, billing, system, or customer experience issues requiring attention.
Provide visibility into subscription trends by tracking key metrics, analyzing customer cancellation feedback, and surfacing opportunities for improvement.
Support troubleshooting, testing, and platform updates to help maintain a seamless subscription experience and successful execution of business initiatives.
Support a healthy and high-performing Amazon channel by maintaining listing quality, monitoring account health, coordinating promotional activities, and identifying issues or trends requiring attention.
Monitor Amazon account health, inventory levels, and replenishment activity, escalating listing issues, policy warnings, suppressed products, or inventory risks requiring attention.
Support the execution of Amazon promotions and events, including promotional setup, content updates, and launch coordination for key initiatives such as Prime Day and Big Deal Days.
Maintain a high-quality customer experience by conducting audits of listings, images, storefront content, customer reviews, and other customer-facing assets.
Monitor customer feedback, competitor activity, pricing, and marketplace trends, escalating risks and opportunities that may impact channel performance.
Help e-commerce initiatives move efficiently from planning to execution by coordinating project activities, supporting cross-functional collaboration, and ensuring key deliverables remain organized and on track.
Coordinate e-commerce projects by drafting project briefs, facilitating requests with designers, developers, and stakeholders, and helping keep deliverables on track and completed on time.
Support reporting, presentations, and data collection efforts that provide visibility into project progress, campaign performance, and business initiatives.
Assist with campaign execution, product launches, and special e-commerce initiatives by organizing assets, coordinating activities, and helping ensure successful implementation.
Gather and maintain creative assets for paid media, website, and marketing initiatives to support timely execution across channels.
Contribute to a more scalable and effective e-commerce operation by identifying improvement opportunities, surfacing business insights, and supporting evolving team priorities.
Identify opportunities to improve processes, documentation, workflows, and operational efficiency across e-commerce functions.
Conduct periodic reviews of customer feedback, product performance, and website trends to surface insights and opportunities requiring attention.
Support cross-functional projects, business initiatives, and emerging e-commerce priorities as the needs of the business evolve.