SOC Operator for Corporate Location in Manhattan

Doyle Security ServicesNew York, NY
Onsite

About The Position

Doyle Security Services, Inc. (DSS) is seeking an experienced Security Operation Center (SOC) Operator in Midtown Manhattan for a corporate location. As a SOC Operator, you are responsible for monitoring a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for a variety of facilities. You will be continuously monitoring and improving the security posture of our client while detecting, analyzing, and responding to incidents. You will be working from the client's location performing a centralized function, utilizing security processes, and technology to continuously monitor and improve protection. Your responsibility is to prevent unauthorized access, detect, analyze, document, and respond to incidents. May perform other tasks as required by client.

Requirements

  • High School Diploma or G.E.D., and 2 years of related training or experience, including sufficient to meet the requirements of position, or an equivalent combination of college education and experience, as determined by the company.
  • Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements.
  • Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assignment.
  • Knowledge of security operations and procedures.
  • Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
  • Ability to track and maintain schedule assignments.
  • Ability to be an effective team member.
  • Ability to maintain professional composure when dealing with unusual circumstances.
  • Courteous telephone manner.
  • Ability to adapt to various changes in SOC protocols.
  • Good organizational skills.
  • Strong customer service and results orientation.
  • Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.

Nice To Haves

  • CCure 9000 software familiarity or equivalent system a plus.
  • Knowledge of supervisory practices and procedures.
  • Ability to supervise staff, including assigning work and providing training and discipline.
  • Ability to provide positive direction and motivate performance.
  • Understanding of a variety of security and safety devices and controls.

Responsibilities

  • Monitoring a variety of technologies including access control, video surveillance, and alarm systems to provide security service and threat elimination for a variety of facilities.
  • Continuously monitoring and improving the security posture of our client while detecting, analyzing, and responding to incidents.
  • Working from the client's location performing a centralized function, utilizing security processes, and technology to continuously monitor and improve protection.
  • Preventing unauthorized access, detecting, analyzing, documenting, and responding to incidents.
  • Performing other tasks as required by client.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

101-250 employees

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