Sobering Center Recovery Specialist (AM Shift) (Full-Time) (Irvine, CA)

Phoenix Houses of California•Irvine, CA

6d•Onsite

About The Position

Reporting to the Facility Manager, the Sobering Center Recovery Specialist provides direct, non-clinical support to individuals accessing Phoenix House Sobering Center services. The role promotes a safe, respectful, trauma-informed, and recovery-oriented environment for people experiencing the effects of alcohol and/or other substance use. The specialist engages clients without judgment, assists with basic needs, supports their safety and comfort, offers recovery-oriented education and information, and helps connect them with substance use disorder treatment, behavioral health services, medical care, housing, and other community resources. The specialist works as part of a multidisciplinary team and collaborates with clinical and medical personnel, recovery staff, case managers, outreach teams, emergency personnel, law enforcement, community-based organizations, and other service providers to facilitate referrals and warm handoffs. They recognize and promptly communicate changes in a client's condition to the appropriate supervisor or qualified clinical or medical personnel. Client observations must be completed and documented at least every 15 minutes, or more frequently when required. The position is scheduled Tuesday through Saturday, 7:00 a.m. to 3:30 p.m. It has no supervisory responsibilities, though the specialist may assume lead duties for assigned shifts.

Requirements

High school diploma or equivalent.
Registration or certification as an Alcohol and Drug (AOD) Counselor recognized by the Department of Health Care Services (DHCS).
Maintain a valid credential throughout employment.
Obtain TB test clearance and update it annually.
Proficiency in MS Office systems.
Ability to use an electronic healthcare record.
Ability to establish and maintain effective working relationships.
Effective oral and written communication skills.
Ability to work effectively in a fast-paced, changing environment.
Ability to establish and consistently enforce appropriate boundaries with patients.
Ability to model positive behavior and demeanor.
Understanding of addiction, co-occurring models, and treatment modalities.
Understanding of patient development and family systems.
Strong time-management and organizational skills.
Flexibility, problem-solving, self-direction, customer-service orientation, and collaboration skills.
Ability to engage and build rapport with patients and families from varied backgrounds.
Ability to lift and move objects weighing up to 25 pounds, with or without assistance.
Ability to sit, stand, walk, or remain on one's feet for extended periods.
Ability to conduct First Aid and CPR in an emergency.
Ability to undergo regular health screenings, including those such as TB testing, COVID testing, and vaccinations.

Nice To Haves

Six months of prior experience in a related field.
Bilingual in Spanish.

Responsibilities

Welcome clients and orient them to the Sobering Center respectfully and professionally.
Build supportive relationships with clients while maintaining appropriate professional boundaries.
Provide non-clinical emotional and practical support during clients' stays.
Support clients in identifying appropriate next steps after their Sobering Center stay.
Conduct and document client observations at least every 15 minutes, or more frequently when required by the client's condition, program protocol, or direction from qualified personnel.
Record each client's general presentation, responsiveness, behavior, location, and notable changes in condition during required observations.
Complete observations within required timeframes and accurately enter them in the designated documentation system.
Immediately communicate significant changes in a client's physical, emotional, or behavioral state, or level of consciousness, to the appropriate supervisor or qualified personnel.
Follow procedures for identifying and responding to medical and behavioral emergencies.
Assist clients with showers, laundry, and other available program amenities.
Assist with transportation or other discharge arrangements consistent with program policy.
Use approved de-escalation techniques to respond to challenging behaviors.
Complete required incident documentation following significant behavioral or safety events.
Ensure documentation complies with Phoenix House policies and applicable legal and regulatory requirements.
Communicate relevant information during shift handoffs.
Attend required staff training and complete it on time in accordance with Phoenix House and state licensing requirements.
Attend and participate in program and all-staff meetings.
Adhere to and promote the Phoenix House Mission, Vision, and Values and act as a role model.
Assume lead duties for assigned shifts.
Perform other duties as assigned.