Facility Manager (Full-Time) (PM Shift) (Irvine, CA)

Phoenix Houses of California•Irvine, CA

6d•Onsite

About The Position

The Facility Manager assists in ensuring the safety, security, and efficiency of the facility and support staff for the assigned shift/team. The role reports to the Operations Manager and supervises Recovery Support Staff. The position is full-time, based in Irvine, California, with a Wednesday–Sunday schedule and a 2:45 p.m. start time. The Facility Manager oversees staff and client supervision, staffing, documentation, facility security, safety procedures, and treatment activities. The role provides on-call support and shift coverage as needed, transports patients to off-site activities, and supports staff training and implementation of treatment methods. The manager promotes Phoenix House’s mission, vision, and values and performs other duties as assigned.

Requirements

High school diploma or equivalent, and either registration as an Alcohol and Drug (AOD) Counselor recognized by the Department of Health Care Services (DHCS), or certification as a DHCS-recognized AOD Counselor.
Three years of experience working in a co-occurring residential or outpatient treatment setting.
Two years of supervisory experience in a co-occurring residential or outpatient treatment setting.
Maintain a valid California driver’s license, proof of automobile insurance, and a safe driving record under Phoenix House policy.
Maintain a valid credential during employment if required for the position.
Obtain TB test clearance and update it yearly.
Demonstrate commitment to Phoenix House’s mission, vision, and values: Integrity, Collaboration, Appreciation, Respect, Excellence, and Forward-Thinking.
Proficiency with MS Office systems and ability to use an electronic healthcare record.
Ability to establish and maintain effective working relationships and communicate effectively orally and in writing.
Ability to work effectively in a fast-paced, changing environment and consistently enforce appropriate boundaries with patients.
Ability to model positive behavior and demeanor; understand addiction, co-occurring models, treatment modalities, patient development, and family systems.
Excellent time-management and organizational skills.
Ability to be flexible, solve problems, work independently, provide customer service, and collaborate.
Ability to engage and build rapport with patients and families from various backgrounds.
Ability to actively engage with clients in substance abuse and mental health treatment, tolerate stress, work in rural and/or urban environments, and participate in client treatment outcomes.
Ability to learn and retain information in a constantly changing environment and demonstrate emotional intelligence, including crisis intervention.
Ability to lift and move objects weighing up to 25 pounds, with or without assistance; sit, stand, walk, or remain on one’s feet for extended periods; and occasionally perform repetitive tasks.
Ability to participate in outdoor or recreational activities with clients and conduct First Aid and CPR in an emergency.
Undergo regular health screenings, including TB testing, COVID testing, and vaccinations, as applicable.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Interview and hire Recovery Support Staff for all shifts.
Provide day-to-day supervision of Recovery Support Staff and clients.
Conduct unscheduled attendance and reviews of treatment components.
Assist the Operations Manager in maintaining facility safety, security, and efficiency.
Conduct contraband searches according to policy and procedures.
Supervise clients in a safe, therapeutic setting.
Document room, bed, and facility checks as required.
Assist with scheduling and documenting fire, earthquake, and other required drills.
Assist with or conduct investigations of major incidents in the community as necessary.
Schedule adequate direct-care staffing in accordance with state and federal compliance guidelines.
Maintain timely and accurate staff logs, client charts, facility forms, reports, and Electronic Health Record documentation.
Attend meetings, lead team meetings as needed, and conduct and document regular supervision with direct reports.
Prepare corrective action plans for staff when necessary.
Coordinate shift changes and ensure incidents are documented, facilities and cabinets are secure, supplies are stocked, and keys and other property are accounted for.
Report and check for damage, safety issues, and other program or facility concerns.
Support the Operations Manager with staff training on substance abuse treatment methods and provide on-the-spot job support and training.
Facilitate routine groups and/or individual counseling and maintain records according to documentation guidelines.
Prepare supervisory reports and documentation accurately and on time.
Prioritize work and maintain department output quality.
Implement new programs and procedures in coordination with the management team.
Promote clear, direct, and healthy staff communication and maintain positive relationships with staff, residents, parents, and agency contacts.
Provide on-call support to Recovery Support Staff and cover shifts as needed.
Ensure training compliance for self and Recovery Support Staff.
Conduct and oversee facility drug testing according to Phoenix House policy and clinical need.
Ensure compliance with the daily schedule, group fidelity, and related documentation.
Transport patients to off-site appointments, outings, and other requested activities or events, following travel and transport policies.
Adhere to and promote Phoenix House’s mission, vision, and values and serve as a role model.
Perform other duties as assigned.