Overnight Facility Manager (Full-Time) (Irvine, CA)

Phoenix Houses of California•Irvine, CA

6d•Onsite

About The Position

The Facility Manager supports the safety, security, and efficient operation of the facility and support staff for the assigned shift, reporting to the Operations Manager. The position supervises Recovery Support Staff and clients, supports staffing and training, maintains facility and treatment documentation, and helps ensure compliance with policies, procedures, and applicable regulations. The role also provides client supervision and treatment support, including facilitating groups or individual counseling, conducting drug testing, and transporting patients to off-site activities as needed. This is a full-time overnight position in Irvine, California, with a Tuesday–Saturday schedule and a 10:45 p.m. start time. The role may require travel and in-office work, and includes physical activity such as sitting, standing, walking, lifting objects up to 25 pounds, and participating in outdoor or recreational activities with clients.

Requirements

For the Registered Facility Manager pathway: a high school diploma or equivalent and registration as an Alcohol and Drug (AOD) Counselor recognized by the Department of Health Care Services (DHCS).
Alternatively, for the Certified Facility Manager pathway: at least a high school diploma or equivalent and certification as an Alcohol and Drug (AOD) Counselor recognized by DHCS.
Three years of experience working in a co-occurring residential or outpatient treatment setting.
Two years of supervisory experience in a co-occurring residential or outpatient treatment setting.
Maintain a valid California driver's license, proof of automobile insurance, and a safe driving record in accordance with Phoenix House policy.
Maintain a valid credential during employment if required for the position.
Obtain TB test clearance and update it annually.
Demonstrate commitment to Phoenix House's Mission, Vision, and Values.
Proficiency with MS Office systems and ability to use an electronic healthcare record.
Ability to establish and maintain effective working relationships and communicate effectively orally and in writing.
Ability to work effectively in a fast-paced, changing environment and consistently enforce appropriate patient boundaries.
Ability to model positive behavior and demeanor.
Understanding of addiction, co-occurring models, treatment modalities, patient development, and family systems.
Strong time-management and organizational skills; flexibility, problem-solving, self-direction, customer-service orientation, and collaboration.
Ability to engage and develop rapport with patients and families from various backgrounds.
Ability to tolerate stress, work in rural and/or urban environments, and participate in client treatment outcomes.
Ability to learn and retain information in a constantly changing environment, and emotional intelligence including crisis-intervention ability.
Ability to lift and move objects up to 25 pounds, with or without assistance.
Ability to tolerate extended periods of sitting, standing, walking, or being on one's feet, especially in clinical and residential settings.
Ability to participate in outdoor or recreational activities with clients as needed.
Ability to perform First Aid and CPR in an emergency.
Undergo regular health screenings, including those such as TB testing, COVID testing, and vaccinations.

Nice To Haves

Bilingual in Spanish.

Responsibilities

Interview and hire Recovery Support Staff for all shifts.
Provide day-to-day supervision of Recovery Support Staff and clients.
Conduct unscheduled attendance and reviews of treatment components.
Assist the Operations Manager in maintaining facility safety, security, and efficiency.
Conduct contraband searches according to policy and procedures.
Supervise clients in a safe, therapeutic setting.
Document room, bed, and facility checks as required.
Assist with scheduling and documenting required fire, earthquake, and other drills.
Assist with or conduct investigations of major incidents in the community as necessary.
Schedule direct-care staffing to support the treatment community and meet state and federal compliance guidelines.
Maintain timely and accurate documentation in staff logs, client charts, facility forms, reports, and the Electronic Health Record.
Attend supervisor, staff, and other meetings; lead team meetings as needed.
Conduct and document regular supervision with direct reports.
Prepare corrective action plans for staff when necessary.
Participate in and facilitate shift changes, ensuring incidents are documented, facilities and cabinets are secure, supplies are stocked, and keys and other property are accounted for.
Report and check for damages, safety issues, and other program or facility concerns.
Support the Operations Manager with staff training on the substance abuse treatment method and provide on-the-spot job support and training.
Facilitate routine groups and/or individual counseling with patients and maintain records according to documentation guidelines.
Prepare supervisory reports and documentation accurately and promptly.
Prioritize work requirements and maintain the department's quality of output.
Implement new programs and procedures in coordination with the management team.
Promote clear, direct, and healthy staff communication and maintain positive relationships with staff, residents, parents, and agency contacts.
Provide on-call support for Recovery Support Staff and cover shifts as needed.
Ensure training compliance for self and all Recovery Support Staff.
Conduct and oversee facility drug testing according to Phoenix House policy and clinical need.
Ensure compliance with the daily schedule, group fidelity, and related documentation.
Transport patients to off-site appointments, outings, and other requested activities or events, following travel and transport policies.
Adhere to and promote the Phoenix House Mission, Vision, and Values, serving as a role model.
Perform other duties as assigned.