Senior Program Director (Full-Time) (Irvine, CA)
About The Position
The Senior Program Director leads and directs the management, organization, strategy, and operations of residential and outpatient services. Reporting to the Vice President, Clinical Director, the role is responsible for effective delivery of trauma-informed, evidence-based services to patients and family members; leadership, management, and clinical supervision of staff; and integration of treatment and educational services. The director ensures outcomes across People, Quality, and Performance. The position oversees program performance, reporting, quality assurance, records, health and safety, regulatory compliance, budgets, and billing expectations. It also provides leadership as a member of the senior leadership team and contributes to organizational strategy, policy development, and implementation. The posting also references directing services and activities for San Bernardino programs.
Requirements
- Master's degree in health care administration or a related field from an accredited college or university.
- At least two years of leadership experience in a residential treatment facility or similar setting.
- LCSW, LMFT, or LPCC licensure required.
- Must obtain TB test clearance and update it annually.
Responsibilities
- Define program success indicators and measures, and conduct data-based reviews of performance against them.
- Prepare or manage monthly statistical reporting on program services and other required reports.
- Ensure delivery of a continuum of services.
- Maintain a therapeutic milieu to support patient safety and wellbeing.
- Oversee quality assurance, quality record-keeping using an electronic health record, and health and safety for the unit, patients, and staff.
- Ensure program performance meets or exceeds standards established by the agency, regulators, contractors, and other stakeholders.
- Observe and interact with staff, patients, and others as needed to ensure quality of care and services.
- Adhere to professional ethics and conduct standards, Phoenix House policies, and legal, funding, and regulatory requirements.
- Lead and direct the management, organization, and operations of programs and related services.
- Develop and monitor annual operating plans and budgets in coordination with Finance; manage fiscal operations, monitor expenditures, and coordinate adherence to budgets.
- Ensure each program meets billing expectations.
- Participate as an active member of the senior leadership team, contributing to leadership, strategic planning, sustainability, evaluation, and development of the organization's philosophy.
- Attend board of directors' meetings with the CEO or a designee when short-term residential therapeutic program operations or policies are discussed.
- Participate in, co-lead, or coordinate committees and teams supporting the organization's mission and strategic plan.
- Participate in organizational policy assessment, development, implementation, and review.
Benefits
- 15 paid holidays for eligible employees
- Pet, life, travel, and legal coverage
- Medical, dental, and vision insurance
- Retirement plan
- Tuition reimbursement and continuing education assistance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
