SNAP Case Manager

TCA • Chicago, IL

3d • Onsite

About The Position

TCA Health, a Federally Qualified Health Center, is seeking a SNAP Case Manager to work closely with the Program Manager and clients referred by DHS to participate in the SNAP Employment & Training Program. The goal of this program is to assist clients in finding employment. The SNAP Case Manager is responsible for providing implementation, assessments, career pathways, and overall assessment of individual SNAP customers. The case manager will work with clients from the initial intake visit until they are exited from the program. The case manager collaborates with customers on job readiness skills, career assessment and planning, and assists with opportunities to complete GED or further their education. The role involves assessing and determining program eligibility for new referrals, assisting referrals with necessary paperwork during orientation, and is responsible for interviewing, assessing, and placing participants.

Requirements

• Bachelor’s Degree in related fields of social services, human resources, business, sociology or business equivalent.
• Minimum one year of experience in working with workforce development in a for-profit setting.
• Interviewing skills and knowledge of employment guidelines a plus.
• Knowledge of standard business practice and management is preferred.

Nice To Haves

• Knowledge of standard business practice and management is preferred.

Responsibilities

• Maintain a caseload of clients throughout workforce development programming.
• Initiate and maintain employer contacts to provide pathways to employment.
• Initiate and maintain connections with assistive organizations to address barriers to employment (legal assistance, housing assistance, etc.).
• Provide periodic workshops to help improve client employability.
• Assist with monthly placement assignments of eligible participants.
• Manage customers’ caseload in program management, billing spreadsheets for all provided services.
• Oversee case management and direct service staff regarding policies and procedures.
• Served as first point of contact for all case management issues.
• Maintain organized files and case notes.
• Track and report outcomes and provide data updates on participants as directed.
• Participate in onsite and off-site training and meetings, as needed.
• Completed weekly chart audits and necessary follow-up to ensure documentation standards being met.
• Maintained documentation and records as required by state for each individual and each assessment.
• Planned, organized, and coordinated programs with agencies and worksites partners.
• Assumed leadership activities in program manager absence.
• Assumes other duties as assigned by management.

Benefits

• TCA VALUES TCA C.A.R.E.S. · Compassion: We are kind, considerate, and caring. · Accountability: We take ownership for each person’s experiences. · Respect: We treat each person with dignity. · Excellence: We seek the highest level of performance in all we do. · Stewardship: We strive for racial and health equity, diversity, and inclusion by delivering quality health care and access for all.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level