Farmer's Market SNAP Coordinator

PRISM•Golden Valley, MN

4d•Onsite

About The Position

PRISM is a community supported social service organization providing dignity-centered resources for food, housing, and other basic needs. We were founded by community members concerned about their neighbors' basic needs and challenges. PRISM blends talent, passion, and abilities into opportunities that improve the lives of everyone as we build a reflecting the spirit of the northwest suburbs. Our vision is to lead in providing innovative and dignified services that foster resilient individuals and a healthier, more sustainable community. PRISM strives to incorporate the core values of collaboration, innovation, dignity, and accountability into all aspects of our organization. Our programming helps low-income and basic wage-earning families meet their essential needs of food, housing, and clothing. The Marketplace Food Shelf, Housing Programs, Shop for Change Thrift Shop, and Children's Programs operate in a professional and dignified manner, allowing program participants the opportunity to choose the products and resources that are most helpful for their situations. At PRISM, we understand equity and inclusion as actions, and strive to make services not only accessible, but welcoming with a clear understanding of how we operate. We are currently hiring a Farmer's Market SNAP Coordinator. Key details about this position: Be a part of providing fresh, locally grown food for low-income community members Participate in the Golden Valley Farmer's Market starting at 8:00 AM through 3:00 PM Sundays from June 21 - October 25. Outside of the market attendance itself, we anticipate about 2 hours of work per week to perform admin and coordination duties so this can be done while holding a full time job. Start the week of June 15 for training. Perform close out activities after the final market to ensure accurate season end compliance reporting. Pay is $18.00 per hour. Job Summary The Farmer's Market SNAP Coordinator manages the SNAP/EBT program at the Golden Valley Farmers Market to improve access to fresh, locally grown food for low-income community members. This role also supports vendors, enhances PRISM's community presence, and coordinates the collection of food donations at the close of each market.

Requirements

Customer service and/or retail experience
Must possess a valid driver's license
Strong written and verbal communication skills
Proficient in computer skills and comfortable with technology
Experience working with diverse populations
Cash handling skills
Familiarity with food assistance programs (SNAP)
Ability and willingness to routinely lift 50 pounds
Passion for healthy eating, locally grown food, and food justice
Reliability and ability to work with autonomy
Some Customer Service experience.

Nice To Haves

Previous Farmers Market or retail SNAP experience
Safe Food Transport or Food Manager training

Responsibilities

Manage the SNAP/EBT program at the Golden Valley Farmers Market.
Improve access to fresh, locally grown food for low-income community members.
Support vendors, enhance PRISM's community presence, and coordinate the collection of food donations at the close of each market.
Understand and comply with guidelines and requirements for the SNAP/EBT program and related food assistance initiatives, including Market Bucks and WIC.
Operate the EBT card reader and dispense tokens according to established procedures.
Troubleshoot technical issues related to card readers, internet connectivity, or equipment, and contact backup support as needed.
Build positive working relationships with market vendors.
Assist vendors in understanding program rules and regulations.
Support vendors with accurate tracking of token transactions.
Help resolve program-related issues or disputes.
Encourage vendor feedback and suggestions for program improvement.
Provide welcoming, respectful customer service to all market participants.
Stay informed about PRISM programs and nutrition resources.
Assist customers with questions, product selection, and vendor locations.
Represent PRISM positively to community members and partners.
Maintain accurate paperwork, tracking, and accounting before and after market operations.
Ensure proper documentation of token distribution, redemption, and reconciliation.
Assist with required reporting related to SNAP and market programming.
Maintain SNAP/EBT equipment and ensure it is functioning properly.
Keep supplies stocked and ready, including charged batteries, receipts, reporting forms, and collection logs.
Set up and tear down the PRISM booth, including tents, tables, signage, and displays.
Coordinate the collection of donated food from vendors at the close of each market.
Ensure donations are handled safely and appropriately.
Attend required trainings, meetings, and check-ins as directed.