Extra Help Snack Bar Attendant - University Housing

University of Illinois Urbana-Champaign•Champaign, IL

8d•Onsite

About The Position

The Extra Help Snack Bar Attendant prepares and serves fast food and beverages and performs other duties in a food service operation. The attendant provides courteous service to guests and promotes good customer relations while contributing to a respectful, inclusive, and collaborative work environment within University Housing. The role includes preparing food and beverages to order or keeping food warm for sale; preparing and serving items that require simple preparation; and preparing, portioning, and distributing ingredients according to recipes. The attendant maintains serving and beverage stations, product displays, stock, cleanliness, sanitation, and supplies. The position may include overseeing and training student assistants or other assigned personnel. The attendant also assists customers, may accept payments using point-of-sale equipment, completes production records, and performs related duties as assigned. This is an hourly Extra Help appointment for casual or emergent staffing needs. Assignments may be short- or long-term and may last up to 900 hours, approximately six months of full-time work. Employees may work full or partial days and weeks. After 900 hours, employees must take a 30-calendar-day break before beginning another 900-hour employment cycle, if a new position is available. The position is not eligible for benefits or work-authorization sponsorship. The starting pay is $20.57 per hour and increases based on the level of work.

Requirements

High school diploma or equivalent.
Food Handler Training Certification from an ANSI-accredited provider may be required upon hire, or the selected employee may be required to complete the certification during an initial training period, as required by the position.
Ability to work effectively and collaboratively with staff and students from a variety of backgrounds.
Ability to follow instructions and information.
Ability to organize and complete tasks in a specific order according to established procedures.
Ability to communicate information and ideas clearly and effectively with others.
Strong customer service skills, including the ability to interact professionally and courteously with customers and guests.
Ability to communicate effectively with supervisors, coworkers, and other staff members.
Ability to gather, understand, and apply relevant information to complete assigned tasks.
Ability to perform accurate and timely mathematical calculations related to product transactions and cash handling.
Ability to maintain accurate records, complete basic forms, and document transactions as required.
Ability to meet the physical demands of frequent bending, remaining stationary, and moving throughout the assigned work area.
Ability to work in a kitchen environment with low- and high-temperature areas and risks associated with dangerous machinery and wet floors.

Responsibilities

Cook and package batches of food and convenience items, including items prepared to order or kept warm until sold.
Prepare and serve meals and beverages requiring simple preparation, including smoothies, coffee and tea, soft drinks, and ice cream dishes.
Prepare, portion, and distribute salad, sandwich, and baked-goods items and ingredients in accordance with recipes.
May oversee and train student assistants or other assigned personnel.
Maintain the appearance, quality, cleanliness, sanitation, and product levels of serving-line and beverage stations.
Provide courteous service to guests and promote good customer relations.
Rotate sundry products on display shelves and maintain stock.
Perform cleaning and sanitizing, including sweeping and mopping floors, cleaning and sanitizing tables and chairs, assisting dish or pot room staff, and removing garbage and trash to approved disposal containers.
Greet customers, check identification cards, assist customers, take food and drink orders, and may accept payment using point-of-sale equipment as needed.
Complete production worksheets to track food production, product utilization, shortages, overproduction, and spoilage or waste.
Request supplies through a supervisor and maintain adequate supplies.
Perform related duties as assigned.