Smokehouse Pit Master

Lowes Foods•Garner, NC

About The Position

The Smokehouse Pit Master builds guest loyalty and genuine relationships through personal interactions and a brand-aligned experience while maintaining operating standards. On the sales floor, the Pit Master serves as the store’s dedicated representative for smoked meat, engaging guests and hosts in a fun, friendly manner and using freshly prepared Smokehouse samples and suggestive selling to draw attention to the department. The role also demonstrates superior guest service and performs activities described in the Pit Master character performance description. The Pit Master operates the department according to merchandising, operational, product-quality, sanitation, and safety standards. The position guides, orients, trains, and provides feedback to Smokehouse staff; handles product preparation, receiving, ordering, stocking, and guest service; maintains required HACCP product information logs; performs light meat cutting as needed and PA announcements; and completes other duties assigned by management.

Requirements

Friendly, energetic, and outgoing personality.
Ability and willingness to actively engage guests and have fun with them.
Willingness to perform in front of large crowds and draw attention to the Smokehouse department.
Ability to perform multiple tasks simultaneously.
Ability to stay in character.
Ability to work well with others.
Ability to lift 25 pounds consistently and 50 pounds occasionally.
Previous meat cutting or trimming experience.
Ability to read and understand information and direction.
Knowledge of deli and meat department operations.
Ability to supervise people, including training and development.
Demonstrated ability and willingness to learn multiple tasks and technical job requirements.
Effective communication, guest service, and selling skills.
Must be at least 18 years old.
Ability to bend, kneel, and stand for extended periods.
Ability to communicate effectively with and take direction from supervision.
Ability to work well with computers.

Nice To Haves

Previous culinary knowledge and/or background.

Responsibilities

Act as the store’s dedicated Smokehouse Pit Master while on the sales floor.
Interact with guests and hosts in a fun and friendly manner to create an engaging environment.
Ensure Smokehouse staff provide fun, friendly, and engaging service.
Engage guests with freshly prepared Smokehouse samples and suggestive selling.
Personally demonstrate superior guest service.
Perform activities outlined in the Pit Master character performance description.
Operate the department according to merchandising and operational standards.
Ensure products for sale meet Lowes Foods quality standards.
Maintain department sanitation and safety according to Lowes Foods standards.
Provide guidance, orientation, training, and feedback to Smokehouse staff.
Perform product preparation, receiving, ordering, stocking, and guest service as needed.
Maintain HACCP-required product information log sheets as needed.
Perform light meat cutting duties as needed.
Perform PA announcements.
Perform other duties assigned by management.