Smokehouse Pit Master

Lowes Foods•Charleston, SC

About The Position

The Smokehouse Pit Master builds guest loyalty through personal interactions and genuine relationships while delivering a brand-aligned experience and maintaining operating standards. The role is the store’s dedicated representative for smoked meat and helps create a fun, engaging Smokehouse environment for guests and coworkers. The Pit Master operates the department according to merchandising, product-quality, sanitation, and safety standards; supports and develops Smokehouse staff; and carries out product preparation and department operations as needed.

Requirements

Friendly, energetic, and outgoing personality.
Ability and willingness to actively engage guests and have fun with them.
Willingness to perform in front of large crowds and draw attention to the Smokehouse department.
Ability to perform multiple tasks simultaneously.
Ability to stay in character.
Ability to work well with others.
Ability to lift 25 pounds consistently and 50 pounds occasionally.
Previous meat-cutting or trimming experience.
Ability to read and understand information and directions.
Knowledge of deli and meat department operations.
Ability to supervise people, including training and development.
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
Effective communication, guest-service, and selling skills.
Must be at least 18 years old.
Ability to bend, kneel, and stand for extended periods.
Ability to communicate effectively with supervisors and take direction from them.
Ability to work well with computers.

Nice To Haves

Previous culinary knowledge and/or background preferred.

Responsibilities

Serve as the store’s dedicated Pit Master and represent the Smokehouse department’s smoked-meat offerings.
Interact with guests and hosts in a fun, friendly manner to create an engaging environment.
Ensure Smokehouse staff provide fun, friendly, and engaging service.
Engage guests with freshly prepared Smokehouse samples and suggestive selling.
Demonstrate superior guest service at all times.
Perform activities described in the Pit Master character performance description and stay in character.
Operate the department according to merchandising and operational standards.
Ensure products for sale meet Lowes Foods quality standards.
Maintain department sanitation and safety standards.
Provide guidance, orientation, training, and feedback to Smokehouse staff to support satisfactory performance.
Prepare, receive, order, and stock products, and provide guest service as needed to meet standards.
Maintain required HACCP product-information log sheets as needed.
Perform light meat-cutting duties as needed.
Perform PA announcements.
Perform other duties assigned by management.