SME Computer Network Support Specialist

Goldbelt, Inc.•Oklahoma City, OK

About The Position

The SME Computer Network Support Specialist resolves and corrects incident-management tickets requiring on-site field support. The role manages and maintains B-2 LANs and WANs, network equipment, long-haul circuits, encryption equipment, firewalls, and boundary routers supporting connectivity at Tinker AFB and across the enterprise. It uses infrastructure-management software, network protocol analyzers, and SNMP network-management software for network monitoring, traffic analysis, impact assessment, service-level management, asset identification, and topology mapping. The specialist creates and maintains network documentation, supports Windows-based systems and related facility security systems, and works with security officials to address computer and information-system security issues. Duties also include cable-plant design and repair, access-control and intrusion-system support, digital-signage administration, classified video teleconferencing, COMSEC and VoIP phone support, and preparation and briefing of emergency action plans. The position leads the networking subgroup of the Cyber Security Working Group, provides monthly status reports, and periodically travels to B-2 enterprise locations.

Requirements

Verifiable expertise in products used in WSSC networks, data systems, video teleconferencing operations, and COMSEC.
Familiarity with Air Force Instructions and JSIG-series regulations or equivalent.
Professional and approved U.S. Department of War Directive 8140.01 information-security certifications appropriate to the duty position, such as CompTIA Security+.
At least 4 years of experience.
A TOP SECRET security clearance.

Nice To Haves

Bachelor's degree in a related field.

Responsibilities

Manage, support, and maintain B-2 Local Area Networks (LANs) at Tinker AFB.
Manage, support, and maintain B-2 Wide Area Networks (WANs), including network equipment, long-haul circuits, and encryption equipment providing enterprise connectivity.
Use infrastructure-management software for situational awareness, network impact analysis, service-level management, asset identification, and network topology maps showing physical and logical ports.
Manage, support, and maintain firewalls and boundary LAN/WAN routers.
Analyze network traffic and provide customer support using infrastructure-management software, network protocol analyzers, and SNMP Network Management Software.
Create and maintain network documentation in Microsoft Visio, Excel, and Word, including network drawings, vendor information, meeting minutes, and action items.
Lead the networking subgroup of the Cyber Security Working Group (CSWG) and participate in regular meetings with privileged users.
Provide system administration and auditing support for Windows-based systems within network operations, including facility Access Control Systems, Intrusion Detection Systems, and Emergency Public Address systems.
Manage, support, administer, and maintain antivirus software suites for supported systems as needed.
Work with the B-2 Information Systems Security Manager (ISSM) and Information Systems Security Officer (ISSO) to identify and resolve computer and information-system security issues.
Design, modify, add, and repair local-network cable plants, including Cat-5 and single-mode and multi-mode fiber.
Work with the prime contractor, subcontractors, and DISA to provide design and implementation support for the B-2 Enterprise.
Manage, support, and maintain B-2 access-control and intrusion systems, including an intrusion detection system covering SCIF space.
Manage, support, and maintain the Scala digital-signage software platform.
Provide video teleconferencing support for classified operations, including DISA-supported Global Video Services and the Air Force Special Enclave Video Enterprise Network, at Tinker AFB and potentially at remote enterprise locations.
Provide COMSEC support for the B-2 Enterprise, including configuration, management, and accountability of General Dynamics encryptors, Sectéra vIPer phones, and applicable key material.
Coordinate with Base COMSEC regarding key materials, semi-annual inspections, and updates or replacement of defective devices.
Create and update Emergency Action Plans for vIPer phones and controlled areas; brief personnel on access-list requirements; and perform and document semi-annual exercises.
Provide Telephone Control Officer support, including configuration, management, and accountability of Voice over IP phones.
Deliver a monthly status report.
Travel periodically to B-2 enterprise locations.