SMB Enablement Go to Market

Rogers Communications•Vancouver, BC

12d•Onsite

About The Position

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story! About Rogers Business Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with reliable, secure, and scalable network services and innovative technology solutions. These solutions help businesses operate more efficiently, reduce costs, improve productivity, and strengthen collaboration. We are looking for team members who are passionate about delivering industry-leading value to customers and businesses in the communities where we live and work.

Requirements

3+ years of experience in Go to Market or digital creation roles.
Experience with content management systems, SEO, traffic metrics, web development, design, and marketing brand strategy.
Strong written and verbal communication skills.
Previous experience developing engaging digital content.
Strong relationship-building and collaboration skills, with the ability to deliver results independently or as part of a team.
Ability to meet deadlines and manage project deliverables.
Strong organizational and project management skills, with the ability to stay current with GTM-Ex intakes, product launches, offer changes, and shifting business priorities while ensuring timely and accurate updates across enablement platforms and tools.
Ability to tailor and promote learning solutions based on audience needs.
Knowledge of business telecommunications products, tools, and systems.
Experience maintaining structured data sources, trackers, offer grids, and sales enablement tools, with a high level of attention to detail and strong validation skills to ensure offer details, pricing information, eligibility criteria, codes, dates, and other sales-critical data remain accurate and up to date across multiple systems and formats.

Nice To Haves

Project management experience or PMP certification is considered an asset.
Telecommunications knowledge within wireless, wireline, data, and cable technologies is considered an asset.

Responsibilities

Attend and support GTM-Ex intake and launch readiness discussions to identify upcoming product, pricing, offer, and process changes that impact digital enablement content, PKC/SAZ pages, and sales-facing tools.
Maintain and update offer-related data sources, including SMB Offers Tool content, offer codes, pricing details, eligibility rules, launch and retirement dates, and related sales guidance to ensure accurate and current information is available to frontline teams.
Translate GTM-Ex updates and business requirements into actionable content updates, tool changes, announcements, and process documentation while managing shifting priorities and urgent launch timelines.
Create, design, and develop product collateral in partnership with business primes, product owners, and subject matter experts.
Document product knowledge and create interactive learning modules, web-based training, post-training collateral, and sustainment resources.
Digitize and simplify complex solutions and processes so they can be widely understood.
Create engaging, thoughtful content that supports various learning styles and allows teams to learn at their own pace.
Collaborate with product managers, project managers, marketing, training, and enablement teams to create and update product knowledge content.
Assess content and program effectiveness, document successes and opportunities, and implement improvements for future programs.
Produce and sustain well-researched online product content as a single source of truth.
Ensure compliance with data standards, branding, and marketing templates.
Stay current with product changes and launches to create compelling updates that maximize engagement and retention.