SMB Account Executive

NICESandy, UT
Hybrid

About The Position

The purpose of this position is to exceed revenue quotas through the generation of new sales in contact center related products, and to provide immediate response to all informational requests to NiCE CX. This position qualifies prospective customers and sells them on the exceptional value of the NiCE CX suite of solutions. A SMB Account Executive will effectively leverage all sales channels, and partner, when necessary, with the resources available to close business.

Requirements

  • 5+ years’ experience in sales
  • Solid understanding of needs analysis sales process
  • Experience in working with contact management software
  • 1-2 years selling AI Software Solutions
  • Strong understanding of AI technology and it's applications

Nice To Haves

  • Software related sales preferred
  • Experience in VoIP-related technology helpful

Responsibilities

  • Meets and exceeds a monthly quota of new revenue generated through the sale of NiCE CX software, voice, and data products to small and medium sized businesses.
  • Qualifies leads from inbound informational requests and to immediately follow up and develop the lead; or route the leads to Direct Sales representatives, VARS, or agents outside of their territory as defined by management.
  • Dedicatess all efforts necessary to develop new opportunities within assigned territory through networking, cold calling, working with partners, following up with past prospects, and any other possible activities.
  • Creates go to market strategies and effectively manages a regional sales territory as defined by management, by building, maintaining, and maximizing a sales pipeline.

Benefits

  • NiCE-FLEX hybrid model (2 days in office, 3 days remote)
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service